List of available CRM (Customer Relationship Management) Courses in Edmonton, Canada. The CRM (Customer Relationship Management) courses in Edmonton are provided by the following institutes: Also, check out all CRM (Customer Relationship Management) Courses from all over Canada.
Customer Relationship Management (CRM) is a comprehensive course that delves into the principles, strategies, and techniques involved in designing and managing exceptional customer experiences.
Learn the importance of customer service to any business and what differentiates e-commerce customer service from traditional customer service.
The importance of the customer and of customer relations to business success is examined through case studies and role-playing. Students will learn relevant theories of human behaviour and how they may be applied to improve customer relations.
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