List of available CRM (Customer Relationship Management) Courses in Edmonton, Canada. The CRM (Customer Relationship Management) courses in Edmonton are provided by the following institutes: Also, check out all CRM (Customer Relationship Management) Courses from all over Canada.
Customer Relationship Management (CRM) is a comprehensive course that delves into the principles, strategies, and techniques involved in designing and managing exceptional customer experiences.
The importance of the customer and of customer relations to business success is examined through case studies and role-playing. Students will learn relevant theories of human behaviour and how they may be applied to improve customer relations.
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