This is ideally suited for anyone involved in a customer services or support role which involves advising,uncovering sales opportunities or dealing with problems and resolving issues e. G. Technical support, customer relations, customer support and sales.
This is ideally suited for anyone involved in a customer services or support role which involves advising,uncovering sales opportunities or dealing with problems and resolving issues e. G. Technical support, customer relations, customer support and sales.
What will you gain from attending this course?
Course content includes:
About Us
E-learning, classroom and online sales training and development programmes working with clients across the North West, UK and USA
Transforming customer experiences and optimising sales results so you outperform the competition
We work with Sales Leaders and CEOs to help them achieve record-breaking turnovers and sales results through business development strategies, sales process development, technology applications, sales training and customer service programmes.
Distance working is increasing, so we have to ask, how can we improve our sales team's performance and adapt to the new buyer behaviours and lead generation methods. All our sales trainers have successfully worked with SME’s and Blue-Chip companies alike to optimise their team’s sales performance.
In a growing digital age, your sales team must gain the best business development skills to secure new business and generate high growth from your existing clients.
Whether you are selling software or other products, services or solutions, our courses and 360-degree sales training solution will develop your sales team and help you enhance business performance. Fast track or long-term training programmes, we can help you accelerate your sales team’s performance.
Solutions2Success is an industry accredited online sales training and blended learning organisation based in the North West UK, providing leading sales training programs to sales teams across many sectors.
Both UK and USA companies benefit from bespoke sales training programs curated by our Institute of Sales Management Education Endorsed Centre’s highly experienced sales trainers to help ensure sales teams can transform customer experience and optimise sales results.
At Solutions2Success, we pride ourselves on curating personal approaches to each client and tailoring our sales training programs to achieve great results so you achieve your sales objectives. We support companies both locally in the UK and Across the USA.
If you're marketing to individuals or businesses, you'll need to be familiar with various ideas when it comes to modern sales strategies. Times are changing.
Whether you’re selling products, selling software or services, every year, they are innovating, and you need to do the same to stay ahead of the competition and exceed customer’s expectations. Understanding people is the same.
Through our online sales training and 360-degree blending learning approach, your sales team will develop an excellent knowledge of the sales process steps and strategies, business development and lead generation, social selling, key account acquisition and development, telephone sales and face to face meetings.
By conducting continuous online sales training and development through a blended learning approach, you can improve revenue and connect efficiently with clients by utilising sales tactics from validated theories and proven sales methods.
Our industry experts will work with you and your business development and account management team to aid and enhance your sales team's skills.
Whether you're searching for intensive sales training or focusing on solution selling sales tactics for selling software or solutions, we've got you covered. Our industry accredited team will assist you in increasing revenue and developing deeper relationships with your customers.
We offer expert training and coaching, consultancy, and support, as well as team development. Our coordinated sales training programs are designed to support your business team, sales operation, HR and training department. For more insight and information on the online sales training programs, get in touch today.
This one day fully interactive event has been designed to cover the main principles of providing great customer service, using light-hearted exercises and discussion, to ensure delegates' maximum interest and learning potential.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation, which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. These may be one-off or routine contacts and include d...
This one-day customer service training course will help you to improve your customer service skills and provide the best possible experience for your customers. The qualification covers customer service principles, including how to meet customer expectations.
Customer care is more than just good manners. It involves developing procedures and policies to make customers’ lives easier. This ranges from anticipating a customers’ needs to knowing how to defuse a confrontation, all in order to maintain the customer relationship.
This training course is for customer services personnel, receptionists, telephonists, administrators and anyone who deals with the public, either face-to-face or on the phone.
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