TOP 10 CUSTOMER SERVICE COURSES IN INDIA

This course deals with the Reservation, registration and sale of guest rooms in a hotel. Receiving of guests at the Lobby, allotment of rooms, and collecting payment from the guests are all part of the work of this section.

The food and beverage industry is changing its trends over time. The requirements and expectations of the consumers are also increasing. This has given rise to several new jobs and niches with professional education and training to comply with the new demands.

From greeting people and being the ‘face’ of the company, to organising the post and ensuring no one gets in who shouldn’t, the role of a reception manager is incredibly varied and involves a lot of very specific skills.

Front Office Operation Course is Offered by Food Craft Institute Thiruvananthapuram

Customer Service Excellence course is offered by GVT Academy.

Anexas offers Customer Service Excellence training and consulting to corporates to Understand the logic behind spending more on valuable customers, rather than “one-size-fits-all” marketing and much more.

Telephone operators and receptionists are always in demand in any location and empowered by knowledge of EPABX and Fax systems, this is a skill that virtually guarantees employment.

Certificate In Tele Communication  is offered by NIED Education for all skill level. 

In the life of a sales professional (or even other departmental personnel) getting challenging customers is inevitable. But not knowing how to manage the situation and come out of it with dignity, grace and a repaired relationship is not acceptable.

Would you like to energize employees, impress customers, improve positive word-of-mouth, and increase repeat business? This training program helps develop people, systems and processes that can create a seamless experience for your customers – whatever be your domain!