TOP 10 CUSTOMER SERVICE COURSES IN INDIA - PAGE 3

Customer Care or Customer Relation Management is the area of focus in most companies. Today’s customer has multiple choices with parity products and services flooding the market. In conditions like this, the customer usually patronizes the seller who delights him most.

This program will also be of  interest to information technology support employees, retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.

The relationships developed through a single great customer service experience not only can help deliver a sale, it can create a loyal customer that ensures repeat sales for years to come.

This qualification is aimed at individuals working or preparing to work in a customer service role or where using the telephone is a part of their role.

High-quality customer service and effective complaint handling hold an immense importance for every business. Effective customer interaction can lead to positive impacts on the organisation and the brand as well.

Telecommunications are a very important part of business today. A caller forms an impression about the organization or person he/she calls in the first five seconds of the call. How the telephone is received is critical to the image of the person/organization.

Research shows that it costs you five times as much to win a new customer than to keep a current one. This means that you must put in every effort to keep your old customers with you. And how can you do this?

In this course the student learn to provide assistance to the guests of a hotel throughout their stay. Students also learn to perform check-in, assigning rooms, helping guests complete registration cards, handling reservations and collaborating with hotel staff.

Customer Service/ Selling Skills course is offered by Essence Learning for all skill level. Essence Learning is Aviation and Hospitality Vocational Training and Placement Institute to provide quality affordable training in this field.

Customer Handling Skills course is offered by Ramanathans for all skill level. We are Ramanathans, pioneers in the field of training with more than five decades of experience in training people from various walks of life.