Telecommunications are a very important part of business today. A caller forms an impression about the organization or person he/she calls in the first five seconds of the call. How the telephone is received is critical to the image of the person/organization.
DurationTelecommunications are a very important part of business today. A caller forms an impression about the organization or person he/she calls in the first five seconds of the call. How the telephone is received is critical to the image of the person/organization. Therefore the importance of telephone handling can hardly be exaggerated.
Nimble Foundation offers training in Public Speaking, Voice Culture, Advanced English and more for participants of all ages and from all walks of life. Our programs are particularly suitable to senior corporate executives, professionals as well as students pursuing higher education.
This call center training module provides an easy-to-follow, step – by – step course in building English-speaking skills, Accent, personality and job Interview skills for a call center job.
Customer Service Skills course is offered by Prime Step. To enhance professionalism among employees and represent the brand effectively in the market, ‘soft skills training’ has been identified as the key factor.
The customer service team is now becoming one of the largest teams in all large corporations with people catering to clients through home visits, remote assistance and telephonic guidance.
Enterprise Client Management & Customer Care course is offered by XCAPABLE Business Academy. Our Business growth programs enable you to strategize your growth, expand your customer base and empower you to drive exponential business growth through power of learning.
This qualification is aimed at individuals working or preparing to work in a customer service role or where using the telephone is a part of their role.
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