Research shows that it costs you five times as much to win a new customer than to keep a current one. This means that you must put in every effort to keep your old customers with you. And how can you do this?
DurationResearch shows that it costs you five times as much to win a new customer than to keep a current one. This means that you must put in every effort to keep your old customers with you. And how can you do this?
Is delivering your product enough or is there something required beyond that? Are you providing your customers a unique experience? Do you take the time out to understand your customers’ needs and expectations and exceed them every time?
Are you looking at your external customers as your only customers or do you also believe that you have some other customers who are equally important? What else can you do to further develop your function?
To gain insights on these questions and many more, join us in our power packed Customer Service Training. Learn how to take your service from satisfaction to delight and ensure that every customer leaves you with a smile.
Over the past 12+ years; the company has built a robust PAN India platform consisting of a large pool of Corporate Trainers, Facilitators, Coaches, Organisation Development Consultants and Content Writers.
And while all of these hail from diverse backgrounds, have unique life journey and varied corporate experiences; they all share a common zest for ‘learning,’ ‘unlearning’ and ‘change.’ They have all played a key role in shaping the organisation the way it is today.
Front Office Operation Course is Offered by Food Craft Institute Thiruvananthapuram
Certificate In Tele Communication  is offered by NIED Education for all skill level.Â
Customer Care or Customer Relation Management is the area of focus in most companies. Today’s customer has multiple choices with parity products and services flooding the market. In conditions like this, the customer usually patronizes the seller who delights him most.
Each one of us serves customers, providing a positive customer service to customers is crucial and creating opportunities for repeat business is is important.
Certificate In Call Center Training Course (Voice base) is offered by Gandhi Institute Of Technical And Management. Gandhi Institute Of Technical And Management –Board for Vocational & Skill Development (GITAM-BVSD) was established under act 1882, Government of National Capital Territory of Delhi...
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