Research shows that it costs you five times as much to win a new customer than to keep a current one. This means that you must put in every effort to keep your old customers with you. And how can you do this?
DurationResearch shows that it costs you five times as much to win a new customer than to keep a current one. This means that you must put in every effort to keep your old customers with you. And how can you do this?
Is delivering your product enough or is there something required beyond that? Are you providing your customers a unique experience? Do you take the time out to understand your customers’ needs and expectations and exceed them every time?
Are you looking at your external customers as your only customers or do you also believe that you have some other customers who are equally important? What else can you do to further develop your function?
To gain insights on these questions and many more, join us in our power packed Customer Service Training. Learn how to take your service from satisfaction to delight and ensure that every customer leaves you with a smile.
Over the past 12+ years; the company has built a robust PAN India platform consisting of a large pool of Corporate Trainers, Facilitators, Coaches, Organisation Development Consultants and Content Writers.
And while all of these hail from diverse backgrounds, have unique life journey and varied corporate experiences; they all share a common zest for ‘learning,’ ‘unlearning’ and ‘change.’ They have all played a key role in shaping the organisation the way it is today.
Telephone Skills & Etiquette Training is offered by Let’s Talk Institute. Let’s Talk Institute for Corporate Training in Mumbai has trained more than 100,000 corporate executives from different corporate houses to develop their soft skills.
Certificate In Call Center Training Course (Voice base) is offered by Gandhi Institute Of Technical And Management. Gandhi Institute Of Technical And Management –Board for Vocational & Skill Development (GITAM-BVSD) was established under act 1882, Government of National Capital Territory of Delhi...
Telephone operators and receptionists are always in demand in any location and empowered by knowledge of EPABX and Fax systems, this is a skill that virtually guarantees employment.
In the life of a sales professional (or even other departmental personnel) getting challenging customers is inevitable. But not knowing how to manage the situation and come out of it with dignity, grace and a repaired relationship is not acceptable.
Certificate In Tele Communication  is offered by NIED Education for all skill level.Â
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