Customer Service

by Shepherds Institute Claim Listing

This program will also be of  interest to information technology support employees, retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service.

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Course Details

Providing excellent client services are very much necessary to the long term growth and and development of every business. Shepherds introduces the fundamental elements of client services and details you how they can be applied in your organization.

Along with this, it describes how a business can formulate a client service program to the top. This program will detail the role of customer service in the information technology, hospitality , retail and the public sector industries. Our client and customer service program is ideal for business managers and entrepreneurs who wish to implement an effectual customer service program in their organization.

This program will also be of  interest to information technology support employees, retail staff, hospitality workers and public servants who want to become more proficient at providing friendly and effective customer service. This program will also be effective for those people who are looking up for customer service jobs Ludhiana.

Benefits:

  • Delivering a better, faster service with increased client satisfaction
  • You will also learn how to gain repeat business knowing what customers expect and increase your credibility
  • You will also be able to manage stressful situations more effectively and recognize the signals of customer getting annoyed—and how to respond appropriately while quickly finding a workable solution to your client's problem

Special Message

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  • Ludhiana Branch

    1136 Harnam Nagar, Ludhiana

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