Telephone operators and receptionists are always in demand in any location and empowered by knowledge of EPABX and Fax systems, this is a skill that virtually guarantees employment.
DurationTelephone operators and receptionists are always in demand in any location and empowered by knowledge of EPABX and Fax systems, this is a skill that virtually guarantees employment.
Course Outline:
The George Telegraph Training Institute commenced operations in 1920 and since then it has been dedicated to the empowerment of youth through training in vocational trades. As a pioneer in the field, the Institute quickly gained a formidable reputation and its excellence in training was recognized by diverse authorities like the British Army, the Indian Defence Forces, Maritime Authorities and the British Railway Board.
Its vast experience in vocational education has resulted in a standardised syllabi and methodology that is structured and yet flexible enough to adapt to the changing needs of the industries. The Institute can boast of its highly qualified team of teachers who work relentlessly towards giving students the best training possible.
Personality development and grooming sessions are organized for the students so that they have an edge when they face interviews. In addition, it also provides various employment oriented supplementary training in English language and personality development so that on completion of their courses the students are ready for employment and are confident about their skill in the chosen field.
This call center training module provides an easy-to-follow, step – by – step course in building English-speaking skills, Accent, personality and job Interview skills for a call center job.
Each one of us serves customers, providing a positive customer service to customers is crucial and creating opportunities for repeat business is is important.
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