TOP 10 TELEPHONE SKILLS COURSES IN USA

To master proper phone etiquette with guests and staff while effectively communicating amongst departments.

This Retail Sales Training course by PD Training is designed to provide your retail sales staff with the skills, techniques and confidence to successfully manage, control and close sales in a retail situation.

This Professional Telephone Skills Training course is designed to help you learn: the appropriate telephone voice and vocabulary, techniques to create a great first impression and gain client trust through proven communication methods, how to professionally handle irate customers and clients and h...