TOP 10 TELEPHONE SKILLS COURSES IN USA

The Telephone Selling Skills workshop teaches sales organizations and people to stop "pushing" their products and start "pulling" customers. The program focuses on building trust and learning to motivate customers by cultivating a deeper understanding of their needs.

To master proper phone etiquette with guests and staff while effectively communicating amongst departments.

Successful enterprises require workers who communicate effectively, and can do so using a wide variety of communication technologies and platforms. The workshops that we offer help employees to develop the right messages for external audiences and the right strategies for improving cooperation and ...

This Professional Telephone Skills Training course is designed to help you learn: the appropriate telephone voice and vocabulary, techniques to create a great first impression and gain client trust through proven communication methods, how to professionally handle irate customers and clients and h...

Phone etiquette is a highly valuable tool to have in an employee’s skill-set, and our Telephone Etiquette workshop will help provide those skills. This course will help your participants improve their phone skills which will make them more confident, improve sales, and help gain new customers whi...

Designed specifically for Dale Carnegie Course and Effective Communications & Human Relations graduates who want to move beyond initial breakthroughs, sustain newly acquired skills, and commit to continued growth.