Professional Communication and Writing for the Workplace

Successful enterprises require workers who communicate effectively, and can do so using a wide variety of communication technologies and platforms. The workshops that we offer help employees to develop the right messages for external audiences and the right strategies for improving cooperation and productivity internally.

We recognize that basic skills in writing and speaking will always form the foundation for effective communication. But in an increasingly complex media environment, one of the greatest assets to any organization is a versatile workforce, able to adapt to new audiences and technologies.

Sample Workshop Descriptions

• Strategic Communication
  This workshop allows participants to craft a coordinated and audience appropriate message that aligns with an organization’s mission, values, and priorities. Participants will utilize research based strategies to develop a strategic communication plan for their organization that will target key audiences and goals.

• Writing in the Workplace
  This workshop focuses on technical writing and writing for different audiences. In addition, the course explores how to shift style and strategy to use videoconferencing (Zoom, Skype), electronic print (email, text, etc.), and audio technology (phone, podcast) more effectively. 

• Conflict and Mediation
  This workshop will encourage participants to see the positive aspects of conflict and learn to enact collaborative solutions that affirm all parties to the conflict. Participants will learn to identify five conflict management strategies, understand how to work towards mutually agreeable solutions, and learn to promote collaborative frameworks for conflict resolution. 

• Social Media Skills
  This workshop will introduce participants to the roles social media can play in promoting organizational priorities. Participants will learn to develop social media messages appropriate to the audience and goal, distinguish the different purposes and requirements of major social media platforms, and learn basic visual storytelling skills.