Front Office Operation

This course deals with the Reservation, registration and sale of guest rooms in a hotel. Receiving of guests at the Lobby, allotment of rooms, and collecting payment from the guests are all part of the work of this section.

Hotel Reception, Book Keeping, Tourism and Computers with special software training, are all part of the subjects taught in this course. A person who completes this course can join the Hotel Industry as a Front Office Assistant, goes on to become a Guest Relations Executive, Front Office Supervisor, Asst Front Office Manager, Lobby Manager and Front Office Manager. Special significance is given to Personality development communication skills and etiquette.