Front Office Operation Course is Offered by Food Craft Institute Thiruvananthapuram
This course deals with the Reservation, registration and sale of guest rooms in a hotel. Receiving of guests at the Lobby, allotment of rooms, and collecting payment from the guests are all part of the work of this section.
Hotel Reception, Book Keeping, Tourism and Computers with special software training, are all part of the subjects taught in this course. A person who completes this course can join the Hotel Industry as a Front Office Assistant, goes on to become a Guest Relations Executive, Front Office Supervisor, Asst Front Office Manager, Lobby Manager and Front Office Manager. Special significance is given to Personality development communication skills and etiquette.
This Institute offers value based quality education, in all the branches of the Hospitality industry and its various courses have been a stepping stone to many young aspiring candidates who occupy top executive positions in major Hotels all around the world.
Telephonic Skills training is offered by You Can Change Institute for all skill level. Our trainers believe in guiding, mentoring and nurturing the untapped potential of every individual participant and change them for better.Â
Telephone Etiquette for Business brings telephone etiquette rules and telephone etiquettes and manners for Bodhih’s workshop on telephone etiquette in business communication.
Enjoy exclusive access to engaging lessons you can share with employees to improve their call center skills. Including these lessons in your corporate training sessions can help employees strengthen interactions with customers, understand digital customer service and improve customer satisfaction.
Callers have certain expectation. When caller's expectations are not met, frustrations ensues, which then escalates to outright anger depending on how well the servicing staff handles the call. It is also common occurrence at call centers acting unprofessional to put the callers on the defense.
Telephone Etiquette course is offered by RUSTA. Learn the ways you should greet on call, your body language, tone of voice, word choice, listening skills and how you close a call.
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