Learn to see yourself and your organisation as others see you. Build excellent rapport and utilize easy ways to ensure crystal-clear, positive communications
In this world of increased business competition, it's no longer enough to simply supply a good product at a reasonable price. Today, with so many customers
Shopping around, it takes a solid commitment to customer service to gain loyalty and repeat business. Business experts around the nation agree that customer service is the competitive edge for any successful business – it's an indisputable fact that becomes clearer each and every day.
If your company can't please and keep its customers, it will never be truly successful, and, in fact, it might not survive in these consumer-oriented times at all.
No matter how good you may think you currently are at satisfying and keeping customers, your level of customer service can still – and must – be vastly improved.
Now, learn to see yourself and your organisation as others see you. Build excellent rapport and utilize easy ways to ensure crystal-clear, positive communications
Premier Conferencing was founded in 2005 and is one of the biggest brands servicing the African Market. Premier Conferencing has been providing high level ,short duration corporate business, management and health training.
Our goal is to offer real benefit to our customers through the provision of pertinent and up to date business knowledge and competencies in the form of high quality, well researched products, delivered by professional hands on experts.
Premier Conferencing is a BEE Level 1 service provider that holds accreditations with SAAMA, TETA, LG SETA,CETA and AGRISETA. The company is also approved by the Department of Labour to conduct First Aid and Driven Machinery Training
Identify and solve problems related to customer satisfaction and the performance of customer service
Monitor Handling of Customers by Frontline Customer Service course is offered by DCK Training Institute. DCK Training Institute is the only place where you can find the best customised professional skills training and development that suites your needs.
The fundamental principles of contact center management that equip call center management professionals to build exceptional operations and careers. Advance the success of your call center and achieve your professional career goals with a solid foundation in planning and managing an exceptional ...
Effective mentoring and coaching skills are the drivers of any successful workplace training and development programme. In today’s workplace, these essential skills contribute to building stronger organisations that are equipped with resources to strive for work performance and enhanced job skill...
Don’t think about pursuing contacts anymore, but pursuing people. People have hopes, fears and dreams and more to them than just telephone numbers and e-mail addresses.
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