Learn to see yourself and your organisation as others see you. Build excellent rapport and utilize easy ways to ensure crystal-clear, positive communications
DurationIn this world of increased business competition, it's no longer enough to simply supply a good product at a reasonable price. Today, with so many customers
Shopping around, it takes a solid commitment to customer service to gain loyalty and repeat business. Business experts around the nation agree that customer service is the competitive edge for any successful business – it's an indisputable fact that becomes clearer each and every day.
If your company can't please and keep its customers, it will never be truly successful, and, in fact, it might not survive in these consumer-oriented times at all.
No matter how good you may think you currently are at satisfying and keeping customers, your level of customer service can still – and must – be vastly improved.
Now, learn to see yourself and your organisation as others see you. Build excellent rapport and utilize easy ways to ensure crystal-clear, positive communications
Premier Conferencing was founded in 2005 and is one of the biggest brands servicing the African Market. Premier Conferencing has been providing high level ,short duration corporate business, management and health training.
Our goal is to offer real benefit to our customers through the provision of pertinent and up to date business knowledge and competencies in the form of high quality, well researched products, delivered by professional hands on experts.
Premier Conferencing is a BEE Level 1 service provider that holds accreditations with SAAMA, TETA, LG SETA,CETA and AGRISETA. The company is also approved by the Department of Labour to conduct First Aid and Driven Machinery Training
A training programme for Call Centre staff who need to improve their customer service and telephone skills.
Exceptional Customer Service course is offered by CBM Training. Our courses are designed for individuals to gain essential knowledge in a specific area of business, improve their skill set, and become more efficient.
Don’t miss the call of success! Enrol in one of our fantastic Receptionist Courses and upgrade your skills. You’re just one ring away from the greatness that awaits.
By the end of this course you will have improved your insight and understanding of telephone etiquette, from how best to make and answer a call covering aspects such as your voice, courtesy, addressing the caller, taking and leaving messages and telephone hardware, to how best to approach different
Telephone Etiquette course is offered by Malaikas Education & Resourcing Consultants. A commitment for uncompromised service excellence to empower our people at grass roots, and companies through premier consultancy services, quality education and training.
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