If you are in a sales role, there are core skills that you need to build and refine in order to take your results and your career to the next level.
DurationIf you are in a sales role, there are core skills that you need to build and refine in order to take your results and your career to the next level.
Whatever your sales process or framework, you need to form customer relationships and partnerships, understanding what they value and effectively communicating the connections that exist between your offer and their needs or wants.
You must be open to their views, concerns, and objections and be amazing at working through all of these while ensuring your customer knows why your offer is different to others to get to the graceful closing of a deal, easily and efficiently.
In the 7 Skills for Sales Success course, you will work through challenge scenarios around each skill, recording progress in the provided toolkit so you can review regularly to document new customer information, new techniques and strategies, and new development goals to further boost your sales career.
Upon completion of this course you will have mastered the following seven skills:
The Australian Institute of Management (AIM) empowers individuals and organisations to adapt and thrive in the face of relentless change.
Since 1941, AIM has supported Australia’s workforce through the provision of innovative and industry-focused education solutions. Our portfolio of short courses, qualifications, and higher education is constantly evolving to ensure we are best positioned to support our customers.
Commitment and dedication to the advancement of Australia’s workforce is at the core of AIM and defines our organisational values:
Invest in your knowledge and understanding of sales and customer service to close more sales (and higher ticket sales), sell sooner, build profitable relationships, and keep customers happy.
Poor sales negotiating may be costing you as much as 50% of your net profit? Economic uncertainty has taught customers to push hard on price and terms, and even relatively receptive buyers use aggressive negotiation techniques.
This program is focused on setting in place principles for the development of robust negotiation skills. It provides small businesses with tools to promote effective negotiation and outlines techniques for turning face-to-face confrontation into side-by-side problem solving.
The Negotiating Skills short course explores a variety of proven techniques that you can use in your negotiations with others. It equips you with practical tools for managing negotiations and achieving win/win solutions.
Our sales training programs are designed to enable participants to learn how to build levels of trust with customers and prospects. Participants will explore the Ansoff Matrix to unleash a new wave of opportunities and leads. A great BDM never runs short of opportunities or leads. The nature of sal...
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