99446 Occupational Certificate: Dispatching and Receiving Clerk NQF 3/ 34 Credits

Designed to develop competencies in managing the dispatch and receiving of goods, this qualification focuses on stock control, documentation, labeling, and communication with transport personnel. It supports entry-level logistics operations within warehouses and distribution centers.

A qualifying learner will be able to:

• Receive deliveries of stock into the business.
• Dispatch stock from the business.

The qualification has two clear focus areas which may be offered as part qualifications, these are "Dispatch Clerk" and the Receiving Clerk" part qualifications. The constituent modules for each are detailed in the qualification notes.

In the wholesale and retail industry, the financial value of a business is usually made up of two aspects, cash and the actual value of the stock held by the business. One of the major problems faced by wholesale and retail businesses is shrinkage (losses) which to a large extent takes place in the receiving and dispatch department. Most dispatch clerks working in these departments are not adequately trained for the task. According to sector skills plans, this would be an ideal place to recruit learners for this occupation. The career opportunities within the wholesale and retail environment include a number of other occupations e.g. store person, supervisor and visual merchandiser (also known as window dressers or display assistants).

Entry Requirements:
The entry requirement for this qualification is:

• An NQF Level 2 qualification.