Accommodation Services NQF 2

Accommodation Services is designed for any individual who is, or wishes to be, part of housekeeping services within the accommodation industry. It encompasses operational aspects of housekeeping and basic supervision skills.

The qualification contains various competencies which will add value to the learner’s work performance and refinement of housekeeping skills. A working knowledge is acquired in general area and guest room cleaning procedures while understanding how to maintain and monitor service standards and guest satisfaction.

This qualification is aimed at increasing professionalism in the industry and can be applied in all sectors, from small bed and breakfasts to large-scale hotels. Building onto this qualification, learners can access the accommodation services diploma and provides avenues into Gaming, Travel and other Tourism industries.