The aim of the course is to provide Relationship Managers and other front line staff in private banking and wealth management with the skills necessary to engage with customers, provide solutions, gather feedback and manage customer satisfaction for a given account.
DurationThe aim of the course is to provide Relationship Managers and other front line staff in private banking and wealth management with the skills necessary to engage with customers, provide solutions, gather feedback and manage customer satisfaction for a given account.
By the end of this one-day course, participants will be able to:
The Institute of Banking and Finance Singapore (IBF) was established in 1974 as a not-for-profit industry association to foster and develop the professional competencies of the financial industry.
IBF represents the interests of close to 200 member financial institutions including banks, insurance companies, securities brokerages and asset management firms. In partnership with the financial industry, government agencies, training providers and the trade unions, IBF is committed to equip practitioners with capabilities to support the growth of Singapore’s financial industry.
IBF is the national accreditation and certification agency for financial industry competency in Singapore under the Skills Framework for Financial Services, which were developed in partnership with the industry. Individuals who complete the IBF-accredited skills training programmes and meet the relevant criteria may apply for IBF Certification.
IBF also administers regulatory examinations on behalf of the Monetary Authority of Singapore, as well as industry examinations such as the Client Advisors Competency Standards and Financial Markets Regulatory and Practices Certificate Programme.
Since 2018, IBF is the appointed programme manager for the administration of career conversion programmes for the financial industry supported by Workforce Singapore. As programme manager, IBF will partner financial institutions to re-skill employees for expanded roles and opportunities in growth areas.
IBF also provides personalised career advisory to Singapore Citizens and Singapore Permanent Residents exploring a new role in, or career switch into the financial industry, under IBF Careers Connect. Since mid-October 2020, IBF has been appointed by the National Jobs Council as the Jobs Development Partner for the financial industry.
Accounting course for non-finance professionals is a 2-day training of which upon completion participants will be able to get started into the accounting world.
LCCI stands for London Chamber of Commerce and Industry. The LCCI courses are designed to impart vocational and professional knowledge of accounting.
The study of Accounting Standards is to equip learners with an aim to develop an understanding of issues that impact on the financial environment and reporting
The Diploma in Accounting and Finance is to give students the best possible preparation for a successful career in one of a wide range of industries. Graduates of this course will be able to demonstrate a sound knowledge of the basic underlying academic concepts and principles
Gain knowledge to perform various functions of bookkeeping and accounting procedures & also learn to oversees responsibilities in bookkeeping / accounting positions
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