Assertiveness is the skill to express ourselves calmly and clearly without impinging on the rights or opinions of others. It allows our voice to be heard while modelling openness, accountability and trust in our relationships at work.
Overview
Our ability to express ourselves clearly and directly has never been more important. Remote and hybrid working arrangements have evidenced the need to communicate simply and without ambiguity.
Assertiveness is the skill to express ourselves calmly and clearly without impinging on the rights or opinions of others. It allows our voice to be heard while modelling openness, accountability and trust in our relationships at work.
This one-day programme will explore the power of Assertiveness, allowing participants to develop a skill that can have hugely positive impacts on their work, relationships and careers.
Objectives
To enhance skills towards clear and effective communication for all work-related scenarios.
Approach
The training methods employed will centre on developing a highly interactive environment where participants will learn through a combination of short presentations, interactive discussion, exercises and role-plays structured within a 'safe' learning environment. Feedback from the trainer will suggest strengths and development areas.
Course Content
The Traits And Behaviours Of Assertive People
Rognising assertiveness in myself and others
The Five Layers Of Emotional Intelligence Styles Of Communication
Self-awareness for objectivity, composure and self- management
Styles Of Communication
Behaviour, communication styles and their Impacts on working life
Responding To And Giving eedback Assertively
Self-awareness for objectivity, composure and self- management
Managing Conflict Assertively
Building strong and trusting relationships at work.
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Assertiveness is one of the key skills a successful person possesses. It is a tremendously powerful skill that will not only serve you in your work life but also in your personal life too. Assertiveness is about being responsible for yourself and making your life work for you, instead of being a vi...
Run by fully qualified facilitators with experience in the field, we offer the latest ‘cutting edge’ programmes to expand professional practices, and enable the further empowerment of clients and patients.
In this day and age, new ways to achieve more productivity are being released daily, and for companies to keep up, they need to keep their professionals up to date through training and retraining. We cater to professionals from all walks of life.
Virtual training course to enable employees to understand the concept of Emotional Intelligence and how this can be used to develop assertive behaviours to create positive workplace relationships.
If you have problems expressing your own opinions and feelings or struggle to say no without feeling guilty it is possible that you have difficulty asserting yourself.
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