''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang- Excellence in an organization is usually measured by one thing - customer service.
Duration''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang-
Excellence in an organization is usually measured by one thing - customer service. At the age of technological advances and globalization, customer service is of the essence that shapes the image of an organization.
In this workshop, participants will go through a journey that will shape them in becoming an excellence employee in servicing their client. Mixing in fun and activities, participants will discover and practice all the tools that suit them in customer services' industry.
Learning Outcomes / Benefits?:
After completing the training, you should be able to:
Iconic Training Solutions Sdn. Bhd. was incorporated in January 2017 to develop every human capital to be a remarkable icon.
We run technical and non-technical training courses mainly for the companies in Malaysia where our main focus is to ensure our participants achieve their learning objectives and are competent to handle tasks in their workplace.
Our participants are also known to benefit from the trainers who are highly sought after and has relevant experience in the industry. With our tagline of ''going beyond'', our approach made us well known for providing services beyond our clients' expectations.
Customer-focused companies are continuously striving hard to achieve excellence in customer service. They recognized that this is one of the key factors of success in today's ever demanding business world is providing excellent service consistently, will bring about long term profitability.
Starting a new career in customer service can be intimidating. How will you deal with all those people? New employee training can teach you how to turn on the lights and work on the computers, but you need to know more about the non-tangibles.
"Customer Service is the No.1 competitive advantage of companies today. Whether it is a business, a professional practice, a healthcare facility, a government agency and any organization, success comes by looking after their customers. Quality alone is not enough. Excellence In Customer Service is ...
Excellent Customer Services course is offered by Fajar International College. Fajar International College (FIC) is in business to provide the highest standard of education in Occupational Safety and Health, Business Management, and Accounting Courses.
Customer Service course is offered by Jas Training and Consultancy. Management Consultancy specializing in Human Resource Management viz Recruitment, Training, Consulting Areas, Industrial Relations and Food Safety related services.
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