''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang- Excellence in an organization is usually measured by one thing - customer service.
Duration''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang-
Excellence in an organization is usually measured by one thing - customer service. At the age of technological advances and globalization, customer service is of the essence that shapes the image of an organization.
In this workshop, participants will go through a journey that will shape them in becoming an excellence employee in servicing their client. Mixing in fun and activities, participants will discover and practice all the tools that suit them in customer services' industry.
Learning Outcomes / Benefits?:
After completing the training, you should be able to:
Iconic Training Solutions Sdn. Bhd. was incorporated in January 2017 to develop every human capital to be a remarkable icon.
We run technical and non-technical training courses mainly for the companies in Malaysia where our main focus is to ensure our participants achieve their learning objectives and are competent to handle tasks in their workplace.
Our participants are also known to benefit from the trainers who are highly sought after and has relevant experience in the industry. With our tagline of ''going beyond'', our approach made us well known for providing services beyond our clients' expectations.
Enhance customer satisfaction and loyalty by mastering marketing and relationship building. Develop personalized experiences, targeted campaigns, and post-purchase engagement strategies.
Customer Service training is offered by JTS Trainings. JTS Trainings is one of the leading training and consultancy companies dedicated to providing quality training to boost a feeling of value in employees.
Customer Service course is offered by Via Commerce. Via Commerce Sdn. Bhd. was incorporated in 2002 by a group of professionals from various backgrounds.
Excellent Customer Service course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issues.
Telephone Skills training is offered by Ascot Academy. Ascot’s Short Course Training Programme can also be customized and tailor-made to the specific requirement of any hospitality and service related establishments.
Important Legal Notice: Coursetakers.com participates in Affiliate Programs and this page contains affiliate links. Coursetakers is compensated for referring users to these companies.
© 2023 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore