''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang- Excellence in an organization is usually measured by one thing - customer service.
Duration''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang-
Excellence in an organization is usually measured by one thing - customer service. At the age of technological advances and globalization, customer service is of the essence that shapes the image of an organization.
In this workshop, participants will go through a journey that will shape them in becoming an excellence employee in servicing their client. Mixing in fun and activities, participants will discover and practice all the tools that suit them in customer services' industry.
Learning Outcomes / Benefits?:
After completing the training, you should be able to:
Iconic Training Solutions Sdn. Bhd. was incorporated in January 2017 to develop every human capital to be a remarkable icon.
We run technical and non-technical training courses mainly for the companies in Malaysia where our main focus is to ensure our participants achieve their learning objectives and are competent to handle tasks in their workplace.
Our participants are also known to benefit from the trainers who are highly sought after and has relevant experience in the industry. With our tagline of ''going beyond'', our approach made us well known for providing services beyond our clients' expectations.
Customer Service course is offered by Jas Training and Consultancy. Management Consultancy specializing in Human Resource Management viz Recruitment, Training, Consulting Areas, Industrial Relations and Food Safety related services.
Excellent Customer Services course is offered by Fajar International College. Fajar International College (FIC) is in business to provide the highest standard of education in Occupational Safety and Health, Business Management, and Accounting Courses.
If your organization uses an outbound or inbound telesales team, then you can stay ahead of the competition by having your representatives undergo pd training’s sales and customer service training course. After the training is completed, participants will think and act like sales professionals, w...
Excellent Customer Service course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issues.
This is a 2-day customer service training skill improvement program that focuses on handling difficult and demanding customers. It includes understanding customer needs and expectations, handling customers on the phone and complaints, psychology of customer complaints, solving customer’s problems...
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