Active listening is the key to effective communication and communication is the key to success. The PD Training Active Listening training course teaches you how to listen attentively, understand what you’ve heard and how to respond appropriately.
DurationActive listening is the key to effective communication and communication is the key to success. The PD Training Active Listening training course teaches you how to listen attentively, understand what you’ve heard and how to respond appropriately. Using these techniques you will become a more effective communicator in all situations.
In this course participants will:
Engage more effectively through active listening
Understand the difference between ‘hearing’ and ‘listening’
Learn the techniques to listen proactively
Increase their awareness of communication behaviours
Understand how emotions effect their ability to listen
Learn to paraphrase and restate for clarification
Be able to manage and encourage constructive collaboration
PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.
So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice. Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.
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