Administrative Assistant

by Think 360 Claim Listing

Administrative Assistant course is offered by Think 360. We can meet the needs of this fast paced industry – providing solutions for when time out of the office isn’t possible. We make use of industry leading software that creates a virtual classroom experience right in your home or office.

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img Duration

1 Day

Course Details

 

Outline

Introduction:

  • Who Is the Administrative Assistant?
  • Checklist of Responsibilities

 

Chapter 1: Wearing Many Hats

  • Managing Multiple Roles
  • What Hats Do Others See You Wearing?
  • What Your Manager Expects

 

Chapter 2: Assisting the Manager

  • Are They Lost Without You?
  • Anticipate Needs
  • Act as a Communication Liaison
  • Making the Connection
  • Act as a Communication Buffer
  • Take Over Projects for Your Boss

 

Chapter 3: Supervising Office Operations and Support Staff

  • Are You Ready to Be a Supervisor?
  • Supervisory Skills Self-Assessment
  • Seven Supervisory Challenges

 

Chapter 4: Providing Information

  • Are You a Wealth of Information?
  • Developing the Detective Hat
  • Sharing the Information

 

Chapter 5: Special Concerns of the Administrative Assistant

  • Personal Requests
  • Work Overload
  • Dealing with Interruptions
  • Supporting Two or More People
  • Conclusion
  • Durban Branch

    16 Peter Mokaba Ridge, Durban
  • Cape Town Branch

    4th Floor Zutari West Building 1 Century City Drive, Cape Town
  • Johannesburg Branch

    Pineslopes Office Park (Block C) 0A Forest Road, Lone Hill, Johannesburg
  • Pietermaritzburg Branch

    Townbush Office Park 460 Townbush Road, Pietermaritzburg
  • Bloemfontein Branch

    6 Bermakor Park 52 Reid Street, Bloemfontein

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