Developing strong personal relationships within the team and with key stakeholders tears down barriers to progress to enable a fast paced work environment. Communicating issues in a respectful and professional manner leads to a deeper understanding
DurationDeveloping strong personal relationships within the team and with key stakeholders tears down barriers to progress to enable a fast paced work environment. Communicating issues in a respectful and professional manner leads to a deeper understanding and greater respect among team members further aiding the resolution of conflict in whatever form it may present itself.
Outcomes
Develop strategies to build instant rapport with others
Build strong and lasting relationships
Use listening skills and paraphrasing to help another person solve their own problems
Be respectively assertive when communicating an issue to another person
Explore strategies to resolve different types of conflict
Our mission is to raise the level of leadership capability in New Zealand. We believe everyone is a leader and everyone has the capability to become better in themselves and in what they do.
Working for a great leader is inspirational and a leader impacts so many people around them just by virtue of who they are. Therefore it’s vital to have as many capable leaders at the helm of our industry, our communities, and our families. It’s vital not only for now but for the next generation and the next.
This programme will empower you to communicate faster, more effectively and efficiently, able to be quickly heard and understood; getting to goal and with everyone on board; using technology well.
This qualification provides a professional development opportunity for a communications professional who wants to specialise in local government working at a higher level.
Transform your writing with Skillset’s method. Your team will achieve more clarity in less time.
Courageous conversations are those difficult conversations every manager or team leader needs to have with staff or project team members when they are not performing at an acceptable level.
This course teaches you how to assure the effectiveness of any type of business writing, whetherit's reports, proposals and even emails, and ensures these documents are written using the correct sentence structure, grammar and formatting.
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