Advanced Course of Facilities Management

This Advanced course of Facilities Management training programme is designed to provide delegates with a comprehensive overview of the key concepts and ideas regarding facilities management within the engineering, production, facilities, and/or maintenance sectors.

Facility management adds value to a business by addressing many of its immediate and long-term needs. When properly done, facility management activities reduce maintenance costs, ensure the well-being of employees, and protect the business from liability. Continuity planning helps organizations prepare for growth and develop contingency plans for emergencies. 

Ultimately, facility management creates a productive environment that allows the organization to focus on its core mission and goals.

In particular, successful delegates of this Advanced course of Facilities Management will be able to:

• Develop an understanding of the role of the facilities manager
• Understand the requirements of facilities management within the organisation
• Identify skills and competencies required by a facilities manager
• Develop effective maintenance management systems
• Appreciate and apply risk management techniques
• Incorporate key statistical methodology within maintenance planning

This Advanced course of Facilities Management course is suitable for:

• Facilities and maintenance managers, practitioners and officers
• Operations managers, executives and staff
• Those entering FM who want a head start with setting up and running a department
• Estate Managers
• Internal Audit / Governance / Compliance officers.

Course Outline
Day 1
Role of the facilities management team within the organisation

• Overview of FM
• Understanding the importance of FM
• Expectations of FM
• Facilities Needs Assessment
• Defining Hard and Soft services
• Core Competencies of an FM professional

Key elements of facilities management

• Understanding the organisational goals and objectives
• Understanding Support Services
• Managing People and Resources
• Managing Premises
• Managing Contractors on a daily basis
• Managing the Working Environment

Day 2
Maintenance And Repairs

• Heating, Ventilation and Air Conditioning (HVAC) Maintenance
• Lifts and Escalators Maintenance
• Structural and Buildings Maintenance
• Fire systems maintenance including IT Infrastructure
• Environmental elements of Facilities Management

Management And Control

• Managing Internal Customer Service and Expectations
• Managing Risk
• Controlling Costs
• Service Level Agreements
• Contractors’ Performance
• Space Management

Day 3
Role & Contribution Of The Maintenance Function Within The Organisation

• Overview of the maintenance function
• Key principles within maintenance management
• The impact of “up-time” on the organisation
• The impacts of “downtime” on the organization

Key Maintenance Strategies

• Developing preventative maintenance strategy
• Developing corrective maintenance strategy
• Developing emergency maintenance strategy
• Monitoring & measuring the combined strategy effectiveness

Day 4
Health, Safety, Environmental And Workplace Legislation

• Health and Safety at Work
• Handling workplace law
• Environmental efficiency
• External accreditation systems – safety, quality and environmental

Utilising Key Methodologies Within Maintenance

• Calculating mean time between failure
• The “Bath tub” failure model
• Probability analysis
• Risk management – The FMEA model

Day 5
Facilities Management Strategy

• Facilities Management Strategy and Execution
• Effective People Management
• Establishing Critical Success Factors