Advanced Diploma Of Banking Services Management

This qualification is designed to flexibly reflect senior management and/or sales and service job roles with team and business result responsibilities in banking or other deposit taking institutions’ customer contact centres or retail financial services environments.

At this level individuals are expected to apply specialist skills and knowledge in a range of situations to deal with complex situations and issues. They work across a broad range of technical or management functions with accountability for personal outputs and for team outcomes.

The FNS60620 – Advanced Diploma of Banking Services Management requires the successful completion of fourteen (14) of which there are eight (8) core and six (6) elective units.

Electives for this qualification have been chosen by Southern Academy of Business and Technology to ensure that students achieve a broad range of skills and knowledge in Banking Services Management.