Advanced Diploma of Travel and Tourism Management

By studying travel and tourism, you will gain a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies,tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.

This course is designed for those that have a passion for the travel and tourism industry.

You will gain knowledge and skills to plan and manage the provision of adventure tourism services, specifically looking at what the adventure tourism opportunities look like post pandemic.

International Travel Agent/Consultant within a retail agency, International Travel Consultant within a wholesale travel organisation, Reservations Consultant for an airline, Reservations Consultant for a cruise company, Reservations Consultant within a hotel or rental car agency, Booking/Reservations Consultant at the airport, Resort Manager/Consultant, Hotel Manager, Operations Manager, Marketing Director, Business Development Manager

This qualification reflects the role of senior managers with advanced operational skills who use a broad range of travel or tourism skills, combined with specialised managerial skills and substantial knowledge of industry operations, to coordinate travel or tourism operations. They operate with significant autonomy and are responsible for making strategic business management and operational decisions.

This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.

Course Content:

• Core Units
• BSBOPS504    Manage business risk
• BSBOPS601    Develop and implement a business plan
• BSBTWK501    Lead diversity and inclusion
• BSBWRT411    Write complex documents
• SITTIND003    Source and use information on the tourism and travel industry
• SITTPPD017    Develop tourism products
• SITXCCS015    Enhance customer service experiences
• SITXCCS016    Develop and manage quality customer service practices
• SITXFIN008    Interpret financial information
• SITXFIN009    Manage finances within a budget
• SITXFIN010    Prepare and monitor budgets
• SITXGLC002    Identify and manage legal risks and comply with law
• SITXHRM009    Lead and manage people
• SITXMGT004    Monitor work operations
• SITXMGT005    Establish and conduct business relationships
• SITXMPR014    Develop and implement marketing strategies
• SITXWHS008    Establish and maintain a work health and safety system
• Elective Units
• SITTTVL001    Access and interpret product information
• SITTTVL002    Provide advice on international destinations
• SITTTVL004    Sell tourism products and services
• SITTGDE016    Lead tour groups
• SITTTOP008    Allocate tour or activity resources
• SITTGDE023    Coordinate and operate tours
• SITTPPD010    Recruit, select and induct staff
• BSBMKG552    Design and develop marketing communication plans
• SITXHRM012    Monitor staff performance
• SITXWHS006    Identify hazards, assess and control safety risks