Advanced Executive Secretarial Skills

by Blackbird Training Center

The roles of office professionals have evolved over recent years to include additional responsibilities and require advanced skills, such as the ability to tackle complex tasks, build relationships, deal with conflict, and make difficult decisions.

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img Duration

1 Week

Course Details

The roles of office professionals have evolved over recent years to include additional responsibilities and require advanced skills, such as the ability to tackle complex tasks, build relationships, deal with conflict, and make difficult decisions.

Office professionals must be emotionally intelligent leaders, be prepared to take risks, be creative, be team players, represent their managers and departments, and communicate effectively.

This interactive, discussion-based course will give participants the opportunity to learn and develop these skills. Participants will return to their workplaces empowered and able to contribute even more effectively to the success of their organization.
 

 

Course Objectives of Advanced Secretary Skills:

  • Take on independent or leadership roles, work in teams when needed, and interact confidently with peers and managers
  • Utilize excellent communication skills to be even more impactful in the workplace
  • Structure their workload for optimal performance and results, using effective time management strategies
  • Build effective relationships with direct managers by adapting to different working styles
  • Manage conflict as well as understand and influence colleagues using Emotional Intelligence (EI)
  • London Branch

    185 Tower Bridge Road, London
  • Egham Branch

    9 Park Avenue, 9 Park Avenue, Egham, Surrey

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