The roles of office professionals have evolved over recent years to include additional responsibilities and require advanced skills, such as the ability to tackle complex tasks, build relationships, deal with conflict, and make difficult decisions.
DurationThe roles of office professionals have evolved over recent years to include additional responsibilities and require advanced skills, such as the ability to tackle complex tasks, build relationships, deal with conflict, and make difficult decisions.
Office professionals must be emotionally intelligent leaders, be prepared to take risks, be creative, be team players, represent their managers and departments, and communicate effectively.
This interactive, discussion-based course will give participants the opportunity to learn and develop these skills. Participants will return to their workplaces empowered and able to contribute even more effectively to the success of their organization.
Course Objectives of Advanced Secretary Skills:
BlackBird Training believes in continuous development with respect and prestige. Training and non-formal education are key methods to build and develop nations.
Our records, in Training & Development, go back to 2001. What we do is to enable individuals and organizations to make training more sensible and applicable to work. Our services were proven to be successful in both private and public sectors as well as NGOs. It is so because our professional staff and trainers customize each and every course according to the needs and the level of every client.
Our vision and mission
To be your strategic training partner and boost your performance upwards.
Although we do it right from the first time for our clients; we are more diligent to keep it right forever. Your trust and positive impression are very dear to us; our global team is so keen to answer all your needs in the right time and manner.
Our Strategic Objectives
Our strategic objectives are there to ensure our vision is achieved successfully. Our Strategic Objectives for the years 2019-2022 are:
Provide ongoing high-quality training services and consulting to both public and private sectors
Build long-term bridges/business relationships with our clients
Respect and address the exact needs of the clients (one-size-fits-all is not accepted for us)
Inspire and motivate the client by linking our services to the company/country’s own vision
Our values
Continuous Improvement
Respect clients & needs
Equal opportunities
Learn with dignity & flexibility (via own language & level)
Why Blackbird Training?
We link our training material to your own individual training needs
Our course outlines are based on solid materials and books
In addition to the PowerPoint, we provide a reference material book
Your registration with us will give you full access to BLACKBIRD E-Library for one year
We offer an attendance certificate with online QR verification code
If applicable, some courses have another passing certificate with an online exam
Our international trainers are expert with hands-on experience in their areas
Some of our courses can be site-visit based where you can visit another organization for benchmark
We are flexible to time, location & budget. What matters most is you & your needs
Our S-Courses are designed to give you high quality with lower fees
We pay attention to little details like airport-pick up, venues, and coffee breaks
We are ISO 9001/2015 Certified and we work according to these standards
The role of the Personal/Executive Assistant (PA/EA) is challenging and evolving, and PA/EAs are required to take on more responsibility than ever. The relationship between Director/Manager and the PA/EA is one of the more challenging and essential in today’s corporate environment.
Our Administration OCR Diploma course is designed to provide students with the opportunity to develop the skills regarded as essential by today's employers.
This very intensive one day course has been designed to teach participants Speedwriting in the shortest possible timescale. The course will provide participants with Speedwriting skills which can be used when taking notes at meetings, seminars and group discussions.
Participants will return to their workplaces empowered and able to contribute even more effectively to the success of their organization.
It will help identifying key features of the role and will navigate through all the components and techniques for operating an efficient support team
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