Advanced Logistics & Operations Management

Course Contents:

• The professional management of the operations and logistics function is vital to the survival and growth of every business enterprise.

• Provides companies with a leading edge to profit in local and international markets through higher quality, improved customer service, better performance and lower cost.

• Instruction is highly participative, with the emphasis on case studies and group work. Our Training Facilitators are experienced senior managers within the supply chain profession.

Duration

• 5 days full-time (weekdays) or 12 weeks part-time (Saturday mornings) or 2-12 months by correspondence. The average learner will need approximately 145 hours consisting of 48 hours of tuition and 97 hours for readings and assignments, to successfully complete the programme.

Assessment

• 12 written assignments (one following the completion of each learning module) and 1 final written examination or job-related report.

Accreditation

This programme is a short course aligned with the  latest  industry standards and protocols. Successful learners will be issued a PSM College Certificate.

Course Objectives

• Develop an awareness of the importance and value of an efficient Inventory operation.

• Conduct a detailed study of accounting and record keeping available to management.

• Introduce students to sophisticated inventory management systems.

Course Content:

• Introduction to Operations Management: Process Management, The Scope of Operations Management, Operations Management and Making, The Historical Evolution of Operations Management, Operations Today, Key Issues for Today's Operations

• Competitiveness, Strategy and Productivity: Competitiveness, Mission and Strategies, Operations Strategy, Implifications of organisation Strategy for Operations Management, Transforming Strategy into Action: The Balanced Score Card, Productivity

• Forecasting: Features Common to All Forecasts, Elements of a Good Forecast, Forecasting and the Supply Chain, Steps in the Forecasting Process, Forecast Accuracy, Approaches to Forecasting, Qualitative Forecasts, Forecasts Based on Time-Series Data, Associative Forecasting Techniques, Monitoring the Forecast, Choosing a forecasting Techinique, Using forecast Information, Computer software in Forecasting, Operations Strategy.

• Product and Service Design: Legal and Ethical Considerations, Cultural Factors, Global Product and Service Design, Environmental Factors: Sustanability, Phases in Product Design and Development, Service Design.

• Strategic & Capacity Planning for Products and Services: Defining and Measuring Capacity, Determinants of Effective Capacity, Strategy Formulation, Forecasting Capacity Requirements, Do It In-House or Outsource It?, Developing Capacity Strategies, Operations Strategy.

• Location Planning and Analysis: The need for Location Decisions, The Nature of Location Decisions, Global Locations, General Procedure for Making Location Decisions, Identifying a County, Region, Community and Site, Evaluating Location Alternatives

• Management of Quality: Insights on Quality Management, The Evolution of Quality Management, Quality Certification, Quality and Supply Chain.

• Aggregate Planning: Basic Strategies for Meeting Uneven Demand, Techniques for Aggregate Planning, Aggregate Planning in Services, Disaggregating the Aggregate Plan, Master Scheduling, The Master Scheduling Process.

• MRP and ERP: An Overview of MRP, MRP Inputs, MRP Processing, MRP Outputs, MRP in Service, Benefits and Requirements of MRP, MRP II, Capacity Requirements Planning, ERP

• Inventory Management: The Nature of Importance of Inventories, Requirements of Effective Inventory Management, Inventory Ordering Policies, How much to Order: Fixed-Order-Internal Model, Operation Strategy

• Supply Chain Management: Trends in Supply Chain Management, Global Supply Chain, Management Responsibilities, Procurement, Inventory Management, Order Fulfillment, Logistics.

• Project Management: Project Life Cycle, Behavioral Aspects of Project Management, Work Breakdown Stricture, Planning and Scheduling with Gantt Charts, PERT and CPM, Probalistic Time Estimates, Determining Path Probabilities, Budget Control, Time-Cost Trade-Offs: Crashing, Advantages of Using PERT and Potential Sources of Error, Critical Chain Project Management, Risk Management.