Advanced Skills for Elite Personal Assistants and Executive Assistants

Advanced Skills for Elite Personal Assistants and Executive Assistants

The Advanced Skills for Elite Administrative and Executive Assistants training course teaches the participant how to develop the competency for the advanced skills and flexibility needed to effectively provide a higher level of administrative and executive assistance.

After completing this course, the student will have learned the following:

how to develop and enhance social intelligence and flexibility to adapt to the Manager’s working style, the capability to represent the manager if necessary, office and people management skills, scheduling skills, effective screening of visitors, incoming calls and reports, the importance of confidentiality and much more.

This is a great course, full of excellent content, and useful skills and techniques. Need something more basic? See our Foundation Skills for Elite Personal Assistants and EA’s Training Course.

Learning Outcomes

After completing this course participants will be able to:

• Adapt to the manager’s needs and style of working
• Take initiative when needed
• Develop social intelligence
• Develop basic business acumen
• Understand the importance of effective office management
• Listen actively
• Understand and use social media management
• Handle difficult people and situations

Course Outline

During this course, participants engage in learning the theories and practice the duties of a high- level administrative assistant. This interactive course includes activities to enhance learning and the development of practical skills.

This comprehensive course involves the development of skills and knowledge that the job of a personal/executive assistant demands. These include developing social intelligence, flexibility, content management skills, people management skills and prioritising tasks.