This course was prepared to provide you with a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport.
DurationIn a rapidly changing environment, airports have to adapt to economic downturns, technological changes, market changes, airline commercial deregulation, and the worldwide trend to convert airports from government organizations to more business-like entities.
These pressures have or have had or are having significant effects on the way airports do business, not only from a financial perspective but also from an operational standpoint.
In these challenging times, and with emerging competition from other airports and other modes of transportation, it is of the utmost importance that airports recruit and provide employees and managers with the best available knowledge and skills.
This course was prepared to provide you with a solid overview of the airport operations field and with tools to apply your knowledge and skills to your airport.
It is designed to be useful not only for your own benefit but also to help you make better decisions for your organization.
Course Format
What You Will Learn
Upon completing this course you will have the skills to:
Course Content
The key topics that are covered during this course include:
Who Should Attend
This course is recommended for:
Certificate Awarded
An IATA Certificate of Completion is awarded to participants who successfully pass the final exam.
The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 320 airlines or 83% of total air traffic. We support many areas of aviation activity and help formulate industry policy on critical aviation issues.​
Vision and Mission
Our Vision
Working together to shape the future growth of a safe, secure and sustainable air transport industry that connects and enriches our world
Our Mission
IATA’s mission is to represent, lead, and serve the airline industry.
Our Brand Values
Our Brand Values define what we value and how we behave to help us deliver the IATA mission and vision. We all have different personalities, styles and areas of expertise, are at different levels of the organization, and play different roles.But you will recognize us by the consistent way in which we act and behave. We live our values and embody the supporting behaviors to make IATA a great place to work:
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