Having completed this course, the learner will be able to understand his or her personal communication and cognitive skills, and how to better adapt them for use in the negotiation process. They will also be able to prepare themselves effectively for the negotiation process.
DurationAbout this course
Having completed this course, the learner will be able to understand his or her personal communication and cognitive skills, and how to better adapt them for use in the negotiation process.
They will also be able to prepare themselves effectively for the negotiation process. This course overviews the key skills of negotiation, as well as the structure of the negotiation process itself.
The part that attitudes play in successful negotiation is also examined, enabling the learner to think about the appropriateness of their current attitudes.
The importance of correct personal behaviour, such as body language, is considered, and the learner is provided with practical guidance.
Achieving the learning outcomes of this course represents an
excellent foundation for skill development which, when combined with the other 2 courses in the series, will place the learner in a strong position to become a highly effective negotiator.
Negotiation is a difficult skill to master and, very often, managers believe they are able to negotiate successfully when this is not the case. The result of this misapprehension is a mixture of lost opportunity, and spoilt relationships.
By ensuring that all those people who need to negotiate are able to do so competently, the company will avoid these pitfalls. This eLearning provides awareness education.
Face-to-face training, coaching or supervision would be needed in addition, in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation.
The duration of this course is 20 minutes and can be completed over multiple sessions.
By the end of this course you will be able to:
Demonstrate the win-win approach
Understand key communication skills
List the three key elements of negotiation
Understand negotiation behaviour
Prepare for successful negotiation
Describe the key steps of the negotiation process
Our user-focused LMS and industry-leading expertise enables businesses to deliver impactful training that fuels employee, partner and customer success.
Our LMS is used in industries as wide-ranging and diverse as food production, construction, manufacturing, recruitment, hospitality and care. We help organisations meet regulatory requirements for the delivery, certification and management of training.
Since LearningPlus began in 2011 we have supported 100,000+ learners, 500+ employer customer sites and delivered 300,000+ courses.
We deliver on promises, on time, within budget, every time
In the competitive world we live in today, customers’ needs continue to become more demanding and as very few business people negotiate effectively, the rewards are great for those who do.
defining negotiations including win-cubed, planning for negotiation, conducting the negotiation meetings and maintaining best relationships after negotiation conclusion General workshop goal: Protecting and improving profit and value position
In the competitive trading conditions of the twenty-first century, we are all under pressure to deliver better results. Buyers and sellers at the forefront of the commercial relationship and managers negotiating internally, all face increasing pressure to achieve more.
The sales landscape continues to change and evolve. Today’s salesperson needs to be a customer advocate, lead the relationship between the buyer and their employer, as well as manage increased complexity and opportunity through digital disruption.
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