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The tell-tale signs of poor time management are often apparent in the workplace; people feeling overloaded with work, working late, or missing deadlines – often lurching from one crisis to another.

Having completed this course, the learner will be able to understand his or her personal communication and cognitive skills, and how to better adapt them for use in the negotiation process. They will also be able to prepare themselves effectively for the negotiation process.

Stress is recognised as a condition that can affect all types of people, in all kinds of jobs, and from all social backgrounds. It is also recognised as a major contributor to behavioural change, psychological dysfunction, and serious health problems.

The IOSH Managing Safely course is a market-leading health and safety course for managers (anyone with responsibility for other people).

Employers must carry out risk assessments in respect of all significant workplace hazards, and failure to comply with this legal requirement can result in prosecution and heavy penalties.