Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.
DurationAnger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t.
The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This workshop is to help give you and your organization that edge.
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At CBS, we offer anger management and stress management courses that inform participants about the significance of stress and anger on one’s mental health but also educate them about how one should manage his stress or anger daily.
Learn more about anger at the workshops conducted by the Academy of Certified Counsellors. The workshop is led by established trainers in counselling, psychotherapy and psychology.
In this one-day anger management class, training participants will learn the process of learning to recognise signs of anger. Parcitipants will also learn the necessary action to calm themselves down whe they are on the verge of anger, as well as to deal with situation
There are many angry people out there. Surveys have shown that people working and living in the city are angry. It is full of pressure, deadlines and demands. With limited resources in a small city and more and more people working here, anger is lurking dangerously around many corners.
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