Anger Management 

by Tib Academy Claim Listing

Anger management course is offered by Tib Academy. Soft Skills are the personality-specific skills that determine the success of a person as a leader, a negotiator, a mentor, a mediator, an influencer and a communicator.

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Harvard Study says, "85% of one persons success at the work place is attributed to soft skills and only 15% to technical skills”.

Anger management course is offered by Tib Academy. Soft Skills are the personality-specific skills that determine the success of a person as a leader, a negotiator, a mentor, a mediator, an influencer and a communicator. There are good leaders who actively guide and bad leaders who actively misguide.

Hence, leadership is about persuasion, presentation and people skills. A persons soft skills contribute to the success of their organization. Especially, the staffs dealing with customers face-to-face are generally more successful, if they are trained to use these skills.

Your knowledge or qualifications are, "why people might talk with you"
your Soft Skills are, "why they will do business with you"

There are good leaders who actively guide and bad leaders who actively misguide. Hence, leadership is about persuasion, presentation and people skills.

The five essential entrepreneurial skills for success are Concentration, Discrimination, Organization, Innovation and Communication.Soft Skills lead to great customer service. A customer who has received great service will keep coming back and will tell others of their good experience.

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