The objective of this course is to teach the basic procedure of service. The students will learn everything from how to present themselves to the client, how to service the appliance, and how to present the servicing and any recommended repairs to the client afterwards.
The objective of this course is to teach the basic procedure of service. The students will learn everything from how to present themselves to the client, how to service the appliance, and how to present the servicing and any recommended repairs to the client afterwards.
Summary:
This course covers: how to introduce yourself and greet, how to read the installation instructions, how to clean components, and how to create and present report to the customer.
CSIA believes strongly in making a positive contribution to the local community. In addition to providing free training to local fire departments at our Technology Center, we are also happy to visit local schools.
Or have local schools visit us and participate in public safety events. If you'd like to invite us to an upcoming event or schedule a time for your group to tour our Technology Center please contact us .
Participants will learn ways to develop a culture of service excellence by using positive communication strategies and sensitivity/cultural awareness techniques that are necessary when working with the diverse general public.
This Retail Sales Training course by PD Training is designed to provide your retail sales staff with the skills, techniques and confidence to successfully manage, control and close sales in a retail situation.
To master proper phone etiquette with guests and staff while effectively communicating amongst departments.
Call Center Training is offered by Premier Workforce Training. Our training solutions are designed to address your business goals by improving customer service, employee safety, teamwork, leadership, business operations and instituting best practices.
Providing excellent service to the public is important–but how do you cope and stay calm with the angry or challenging person? This module offers concrete ways to cope with various types of challenging citizens. You will learn ways to get them to listen to you
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