The objective of this course is to teach the basic procedure of service. The students will learn everything from how to present themselves to the client, how to service the appliance, and how to present the servicing and any recommended repairs to the client afterwards.
DurationThe objective of this course is to teach the basic procedure of service. The students will learn everything from how to present themselves to the client, how to service the appliance, and how to present the servicing and any recommended repairs to the client afterwards.
Summary:
This course covers: how to introduce yourself and greet, how to read the installation instructions, how to clean components, and how to create and present report to the customer.
CSIA believes strongly in making a positive contribution to the local community. In addition to providing free training to local fire departments at our Technology Center, we are also happy to visit local schools.
Or have local schools visit us and participate in public safety events. If you'd like to invite us to an upcoming event or schedule a time for your group to tour our Technology Center please contact us .
Covers the generic skills needed for any airline position involving regular contact with the traveling public. Includes human relations, personal appearance enhancement, etiquette, conflict management, speech skills, and the acquisition of attributes that would promote a proper professional image.
As budgets and staffing are reduced, an agency’s ability to provide quality customer service becomes all the more challenging. Customers interact with an agency through letters, telephone calls, emails, and in-person.
Customer Service Management & Supervision training is offered by Cohen and Klein Consulting. Cohen & Klein Consulting, Inc. has recognized the growing need for various customized education and training in the U.S. and abroad.
The most important aspect of being a customer service professional is the ability to communicate effectively. Completing these courses will help develop the people-skills required to stay connected to customers, influence and inform buyers of goods and services.
In this three-hour workshop, participants study examples of companies that have high customer service standards, talk about goodwill, and learn seven key principles of outstanding customer service.
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