The objective of this course is to teach the basic procedure of service. The students will learn everything from how to present themselves to the client, how to service the appliance, and how to present the servicing and any recommended repairs to the client afterwards.
The objective of this course is to teach the basic procedure of service. The students will learn everything from how to present themselves to the client, how to service the appliance, and how to present the servicing and any recommended repairs to the client afterwards.
Summary:
This course covers: how to introduce yourself and greet, how to read the installation instructions, how to clean components, and how to create and present report to the customer.
CSIA believes strongly in making a positive contribution to the local community. In addition to providing free training to local fire departments at our Technology Center, we are also happy to visit local schools.
Or have local schools visit us and participate in public safety events. If you'd like to invite us to an upcoming event or schedule a time for your group to tour our Technology Center please contact us .
This Professional Telephone Skills Training course is designed to help you learn: the appropriate telephone voice and vocabulary, techniques to create a great first impression and gain client trust through proven communication methods, how to professionally handle irate customers and clients and h...
Ensure that customer-facing employees provide professional, top-notch service in their email writing. The objective of this training is to craft focused emails that are clear and concise and help to build and maintain positive relationships with clients.
Our customer service training program will help you gain critical skills that make a positive impression on current and future customers. From communication and interpersonal skills to creative thinking and conflict resolution, learning how to adapt to customer needs can de-escalate situations and ...
In this three-hour workshop, learn about customer service standards, talk about goodwill, and learn seven key principles of outstanding customer service.
Call Center Training is offered by Premier Workforce Training. Our training solutions are designed to address your business goals by improving customer service, employee safety, teamwork, leadership, business operations and instituting best practices.
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