This course will explore what assertion is and how it can be applied. Assertion is often assumed to be a negative and perhaps even aggressive technique associated with those who shout louder than the rest. In reality, assertion when done correctly does not fall on the passive-aggressive spectrum at
This course will explore what assertion is and how it can be applied. Assertion is often assumed to be a negative and perhaps even aggressive technique associated with those who shout louder than the rest.
In reality, assertion when done correctly does not fall on the passive-aggressive spectrum at all, but is an entirely different behaviour which can be an incredibly effective tool in the hands of a manager or leader.
In fact we have found that managers who execute assertion correctly are well liked and respected by their team members, and often highly proactive and effective in their roles.
This course is designed to give delegates a new confidence and dynamism as they understand how assertion differs from other forms of behaviour and how to apply it in the workplace.
Who Is This Course For?
For anyone with a desire to increase their presence, influence and ability to be heard and valued in the workplace.
What Will You Learn?
Explore what assertion really is
How to identify the barriers to assertion
Deal with internal issues that hinder you
Learn how to deal with personal attacks effectively and assertively while staying in control
Learn six strategies for assertive behaviour and how to use them.
Practice assertion in a safe environment
About Us
We started off like most training companies by running face-to-face sessions in soft skills. We soon gained a reputation for our unique engaging delivery style and content.
From traditional beginnings, we have now become a pioneering blended training provider. We specialise in bespoke programmes that are shaped around client objectives and culture. We have a wide range of intervention styles.
We won’t suggest an intervention style unless we are convinced that it will add value. In so doing, every programme and learning journey can be unique but every touchpoint is consistent.
We don’t outsource anything. We design, build and deliver everything so you can be assured of a consistent approach that is on brand, on message and will change your people for good.
Since launching, we have also developed over 250 original courses that have been used in leading organisations around the world. We can also work with your content and create learning experiences that transcend your expectations. All of our trainers and intervention developers have real-world experience.
Many have held senior management positions so bring a wealth of knowledge and expertise that contextualises programmes. If we don’t change your people for the better then we don’t want to be paid.
We are not interested in ‘crank then handle’ training which is not going to result in any positive change. We have actually been known to walk away from work if we couldn’t see a way of bringing discernible change.
We are proud to still work with our original clients, none of whom have ever taken us up on our 100% money-back guarantee. We are still changing and adopting new ways of working and learning into our approach.
Everything that we do is underpinned by proven learning science but we also embrace new technology and listen closely to the needs of our clients.
Are you comfortable saying what you want? Or do you find yourself saying Yes to everything just to keep the peace? It doesn't have to be like this. Read on to see how to be assertive without being aggressive and pushy.
This practical course will equip you with the skills to be assertive in a range of work situations. You will learn how to use different behaviours and techniques to deal with key stakeholders with assertion and confidence.
An essential skill for managers to achieve win-win outcomes! Understanding what assertive behaviour looks like, describing positive and negative influencing styles and using non-verbal communication tools for influencing.
This course will teach you how to… Be influential when dealing with challenging people. Get your message across in an engaging and confident way. Look and act assertively at meetings and presentations. Handle conflict diplomatically and professionally. Say NO positively when you need to.
During this course, you will learn and understand when to be assertive in appropriate situations. You will explore when assertive behaviour is appropriate and the positive and negative effects of these behaviours.
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