Phoenix Coaching provides bespoke single workshops, programmes and both written and video content.
DurationAssertive Behaviour course is offered by Phoenix Life & Wellbeing Coaching. Phoenix Coaching provides bespoke single workshops, programmes and both written and video content. The content is written and delivered for your group to ensure that it meets the needs of the participants. Workshops can be delivered in person or online and either informally or in a more formal corporate setting.
Zoe Thompson is an experienced self-development coach, trainer and speaker, working with individuals and organisations with the strategy, mindset and confidence to reach their full potential. Zoe worked for the Police for over 20 years in public-facing operational, business change, and senior leadership roles.
Since leaving the public sector in 2017, Zoe has trained as an NLP Master Coach, and Executive Coach, and is now an Accredited Master Coach with the Association for Coaching. Zoe uses a range of coaching methodologies alongside her personal and professional experiences to help people achieve success globally.
Based in Bristol, UK, she is a parent, loves to travel, and to read, and is actively involved in her local basketball community.
Accredited 'Master Coach' with Association of Coaching
NLP Master Practitioner (INLPTA)
ACE (Accelerated Coach Excellence) Certified Coach with WBECs (World Business and Executive Coaching)
15 years+ of coaching and mentoring experience
Mental Health First Aider (MHFA England)
Additional training and qualifications in CBT, DBT, ACT, sports psychology, weight management and diet and nutrition.
20 years in the Police Service in public-facing, operational and senior management roles.
CMI Level 6 Certificate in Management and Leadership.
Former 'Springboard Consultancy' self-development trainer she has delivered the programme to over 300 women including a bespoke programme for women who are domestic abuse survivors.
Licensed Level 3 AEaT trainer
Valid DBS certificate.
Passionate about working with charities, small businesses and young people.
About Phoenix
Phoenix was first created back in 2015. The concept of Phoenix originated from the sentiment that adversity and challenges help us to rise stronger and greater when we use these experiences to evolve and grow.
The original idea was to tie in self-development with health and nutrition coaching. However, this quickly evolved to something broader and holistic as my enthusiasm for learning and coaching carried me forward.
Soon I was balancing my day job as the Business Change Manager in a senior position with the Police, with training courses covering a variety of coaching tools and techniques, and different subject matters such as nutrition.
My experience and love for working with people to adapt and thrive with change amplified while I began working with individuals going through organisational change during the day, and supporting individuals going through personal change in the evenings.
In 2017, I experienced my own combination of professional and personal change, when I was informed that my role with the Police would be made redundant. I knew this was the sign that it was the time for me to make the leap and step into this passion full-time.
Phoenix Life and Wellbeing Coaching officially came into existence on August 1st, 2017. Since then, I've dedicated myself to training and continuous personal development, acquiring proficiency in diverse disciplines and methodologies. This commitment enables me to offer clients a truly holistic coaching experience, supporting them in their unique paths of self-development.
I’m beyond grateful and fortunate to say that I do what I love, and love what I do!
Understand the concept of assertiveness and establish the difference between being assertive versus being aggressive or non-assertive.
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This course is aimed at anyone, at any level of the organisation that struggles to remain assertive both inside and outside of the workplace.
A dynamic and practical day to understand the core principles for effective communication, and to practise using ingredients and techniques for communicating assertively one-to-one and in groups.
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