To enable students to enhance their communication skills by learning and practicing assertive communication techniques.
DurationTo enable students to enhance their communication skills by learning and practicing assertive communication techniques.
Learning Outcomes
Identify characteristics of assertive, aggressive, and passive communication styles.
Describe aspects of non-verbal communication.
Demonstrate assertive communication skills.
Kia ora. This is the official page of Ara Institute of Canterbury. We’re one of the South Island’s largest tertiary institutes, offering practical, industry-recognised qualifications.
Kia ora. This is the official page of Ara Institute of Canterbury. Ara was created in 2016 when CPIT and Aoraki Polytechnic merged. We’re one of the South Island’s largest tertiary institutes, offering practical, industry recognised qualifications.
Assertiveness is being able to communicate in a direct, calm, honest, positive way and having the confidence to think on our feet. Being assertive saves time and energy by managing difficult behaviours or communication early and supporting others to do the same, it is a skill that can be learned, p...
Achieving successful working relationships with colleagues, managers or clients is not always easy. Many people fall into the trap of aggressive behaviour that results in antagonism.
This Assertiveness and Self Confidence Training Course empowers people with the confidence to be “heard”. You will also learn enhance and develop techniques to communicate politely and assertively without being pushy.
Being assertive is completely different from being aggressive. By the end of this programme participants will have worked through the skills needed to handle a variety of real life situations which require them to use their assertiveness.
An opportunity to learn practical skills to assist you in communicating in an assertive healthy manner, as well as improving your self-esteem.
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