This assertive communication workshop provides participants with the skills, tools and techniques to handle difficult conversations confidently and assertively.
This assertive communication workshop provides participants with the skills, tools and techniques to handle difficult conversations confidently and assertively.
This assertive communication training workshop will benefit all professionals from various backgrounds, industries and skill levels who wish to develop better communication skills and reach a new level of professionalism and effectiveness at work thanks to assertive communication skills.
This training workshop will be customised to address your organisation’s specific requirements and will use an interactive approach designed to meet the learning styles of participants, regardless of their level or position within the organisation.​
Assertive Communication Training Course Outcomes
By the end of the training workshop participants will be able to:
Identify their dominant communication style and how they respond to others'.
Stand up for their rights of expressing thoughts, feelings, wishes, and needs appropriately.
Deal gracefully and constructively with difficult conversations, including constructive feedback or conflict without falling into defensiveness, passiveness or aggressive behaviour.
Assertive Communication Skills Course Outlines
Study the 4 styles of communication: how do you use them and how do you respond to others' style of communication?
Get introduced to effective techniques to develop confidence in presenting clear messages to different audience types, including your senior executive leaders.
Become familiar with Yvonne Collier's LAFFe to Success Behavioural Model and understand how it can support your confident and assertive communication.
Develop your assertive language and learn to welcome your emotions to handle ‘difficult’ people and situations firmly and fairly.
Understand assertive communication across different cultures and how it applies in Australia.
Get ready to say no and push back in a kind and considerate way for all parties involved.
Select your soft skills professional development learning solutions from the 100+ existing soft skills training programs or ask us to create a tailored solution for your training project.
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The Assertiveness Techniques short course will provide you with personal insight into the ways in which you respond to different people, situations, and events.
Assertiveness and Confidence are two skills that are crucial for success in life; they go hand in hand. Assertiveness requires that you know what to say but at the same time have faith in yourself and your own confidence.
By communicating assertively, you can feel confident and gain the respect of your colleagues and friends. Assertive communication involves speaking your mind and expressing your point in a constructive manner.
Our Assertiveness Training courses will help you become more confident with personal assertiveness and teach you how to manage other people’s negativity.  You will learn how to approach difficult subjects and topics you feel strongly about and express your views with a constructive approa...
PD Training’s Assertiveness and Self Confidence Course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.
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