Assertive Communications for Conflict Resolution

by Royal Roads University Claim Listing

Learn the skills for working through inner politics and misunderstandings leading to conflict, arguments, and disputes, and explore a balanced approach to dealing with conflict

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Course Details

So much unproductive time results from the issues and emotions surrounding unresolved conflicts and disputes. Effectively seeking resolution is critical to establishing a positive, constructive, results-oriented work environment.

Learn the skills for working through inner politics and misunderstandings leading to conflict, arguments, and disputes, and explore a balanced approach to dealing with conflict. Understand the conflict spectrum: from problem analysis to method and approach through risk management, and alternative techniques ending with solutions and results.

  • Victoria Branch

    2005 Sooke Road, Victoria

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