Assertiveness And Conflict Management

Becoming more assertive can be immensely beneficial - discover how to deal with people confidently and effectively, without being too passive or aggressive. This course will benefit lawyers and non-law professionals alike.

Establishing your personal communication style and identifying how it impacts on others will have a positive effect on you and those around you. Delegates will learn the essential skill of communication and how to use their style to influence others, remain in control, and develop self-confidence w...

This course is aimed at women who would like to identify areas where they can build their confidence and become more assertive in their workplace. Being more assertive can also help improve the quality of your relationships and support you to become more confident and competent.

At some time or other, most of us give in to people in authority or to those who are dominant or difficult. It stops us from achieving our own goals and leaves us feeling inadequate, stressed and angry. This course identifies the behaviour patterns that lead to these situations. You will practise a

Our facilitators are highly experienced at developing people’s communication skills at all levels in the workplace across a range of organisations including healthcare and the private and public sectors.