Learn about personal communication styles, what assertiveness really is and how to deal with challenging situations more confidently.
DurationLearn about personal communication styles, what assertiveness really is and how to deal with challenging situations more confidently.
Sterling Training delivers amazing management, sales, soft skills and trainer training to ambitious local and global organisations. Our techniques are constantly evolving, but remain rooted in one key principle: learner-centred training with practical, real-world application.
We have registered over 360,000 learners throughout our history and worked with over 400 organisations. OCN NI are at the forefront of education within Northern Ireland. We want to be your Awarding Organisation of choice.
To enable people to understand what assertiveness is and how it can help in communications with others to achieve a successful outcome
Working with you to improve the quality of your service through your people. Developing Your People, Growing Your Business, Achieving Your Dreams. Let us work with you! Sandra Pollock is a Chartered Fellow and a Registered and Approved GrowthAccelerator Business Coach working with businesses and ma...
The aim of the workshop is to encourage you to make decisions and implement changes that will give you direction and add value to your life.
Assertiveness means being clear about your opinions and able to communicate effectively so that others can understand easily. The ability to be assertive is an essential skill, whether a coach seeking to instil assertiveness in his athletes or an employee expecting to assert himself in a new leader...
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