Learn about personal communication styles, what assertiveness really is and how to deal with challenging situations more confidently.
Learn about personal communication styles, what assertiveness really is and how to deal with challenging situations more confidently.
Sterling Training delivers amazing management, sales, soft skills and trainer training to ambitious local and global organisations. Our techniques are constantly evolving, but remain rooted in one key principle: learner-centred training with practical, real-world application.
A dynamic and practical day to understand the core principles for effective communication, and to practise using ingredients and techniques for communicating assertively one-to-one and in groups.
This course is for anyone whose answers to these questions are “yes”. Delegates will learn how to boost their confidence and express themselves assertively.
By developing assertiveness and becoming aware of our own strengths and weaknesses, we can modify our behaviour for greater effectiveness in social and business interactions.
Assertiveness skills training helps you to say no, to start difficult conversations and to get what you want, and to build effective relationships with others.
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