Assertiveness at work

by Accord Partner Platform Claim Listing

Being assertive can make you feel more confident in your interactions and relationships with others, allow you to effect positive change in your day-to-day life, and could even help you get a pay rise or promotion.1

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Course Details

Assertiveness at work

Assertiveness at work is an important communication skill. 

Being assertive can make you feel more confident in your interactions and relationships with others, allow you to effect positive change in your day-to-day life, and could even help you get a pay rise or promotion.1

By the end of this course, you should be able to:

  • Understand what assertiveness is and why it’s important

  • Learn the key ingredients of how to be assertive

What is assertiveness?

Assertive behaviour involves expressing your own way of seeing things, but in a way that’s respectful of others.2

  • Assertiveness demonstrates self-respect and respect for others

Assertiveness training teaches confidence, not aggression.

  • It is based on the belief that we all have a right to express our thoughts, feelings and needs in a respectful way

Assertiveness is the mid-way point between passiveness and aggressiveness.

  • Newcastle Branch

    Edgefield Avenue, Newcastle

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