Being assertive can make you feel more confident in your interactions and relationships with others, allow you to effect positive change in your day-to-day life, and could even help you get a pay rise or promotion.1
DurationAssertiveness at work
Assertiveness at work is an important communication skill.
Being assertive can make you feel more confident in your interactions and relationships with others, allow you to effect positive change in your day-to-day life, and could even help you get a pay rise or promotion.1
By the end of this course, you should be able to:
Understand what assertiveness is and why it’s important
Learn the key ingredients of how to be assertive
What is assertiveness?
Assertive behaviour involves expressing your own way of seeing things, but in a way that’s respectful of others.2
Assertiveness demonstrates self-respect and respect for others
Assertiveness training teaches confidence, not aggression.
It is based on the belief that we all have a right to express our thoughts, feelings and needs in a respectful way
Assertiveness is the mid-way point between passiveness and aggressiveness.
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This course provides the practical skills to improve confidence and effectiveness when dealing with others.
This course aims to give delegates an understanding of the tools and techniques behind staying consistently assertive and recognising passive and aggressive behaviour.
Aggression is what you resort to if you don’t want to be ‘passive’ any longer but don’t know how to act assertively. It’s counter-productive in the long term because even if you get what you want this time, people are more likely to resist you in the future. Far better to find the middle ...
Are you as assertive as you could be to maximise your self-esteem, and build career enhancing relationships? This course is ideal for anyone wishing to develop assertive communication techniques in common day-to-day situations, or for those looking to learn powerful new approaches to overcoming pas...
Assertiveness as part of an in-house Tailored Training Programme will focus on the skills and attributes the delegates already have. We then work on using these skills to develop more assertive beaviour.
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