Being assertive can make you feel more confident in your interactions and relationships with others, allow you to effect positive change in your day-to-day life, and could even help you get a pay rise or promotion.1
DurationAssertiveness at work
Assertiveness at work is an important communication skill.
Being assertive can make you feel more confident in your interactions and relationships with others, allow you to effect positive change in your day-to-day life, and could even help you get a pay rise or promotion.1
By the end of this course, you should be able to:
Understand what assertiveness is and why it’s important
Learn the key ingredients of how to be assertive
What is assertiveness?
Assertive behaviour involves expressing your own way of seeing things, but in a way that’s respectful of others.2
Assertiveness demonstrates self-respect and respect for others
Assertiveness training teaches confidence, not aggression.
It is based on the belief that we all have a right to express our thoughts, feelings and needs in a respectful way
Assertiveness is the mid-way point between passiveness and aggressiveness.
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This course identifies the behaviour patterns that lead to these situations. You will practise a new set of behaviour patterns to enable you to be in control in interpersonal situations
Bespoke courses are usually designed to meet the needs of individual organisations and their staff across the statutory, voluntary and independent sectors. They can be delivered in your own workplace.
This one-day Assertiveness course will help you to analyse your current behaviour patterns and situations where you are experiencing difficulty.
This short course explores assertiveness - an important skill which enables you to make your voice heard and maintain the right balance between your needs and the needs of others
Anyone who would like to take more control to improve their impact, effectiveness and credibility. Those who want to project a positive, self-assured image that builds rapport and gains professional co-operation
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