The session will explore how and when to influence others and the difference between assertive and aggressive behaviour.
Assertiveness And Influencing
Overview
This Assertiveness and Influencing course will allow you to increase awareness of your impact at work and explore how to maximise your personal impact when communicating with others.
The session will explore how and when to influence others and the difference between assertive and aggressive behaviour.
The ability to influence others is an essential tool at work and this course will provide practical techniques to help you create a powerful influencing style.
Assertiveness and Influencing will help you gain new insights into the effect of personality preferences and motivators on communication styles.
Learning outcomes of Assertiveness and Influencing
Be able to use a variety of tools which will strengthen your self-awareness and inner confidence
Know how to maximise personal impact when communicating with others
Understand how to use a range of influencing styles, depending on the person and situation
Be able to demonstrate a range of techniques, to create and strengthen rapport with others
Be able to identify opportunities for increasing influence at work
Course content
Circles of influence
How we connect and have impact on others
Personality preferences
Influencing styles and techniques
Skills practice
Who will benefit?
First line managers and team leaders
Newly appointed people managers
Experienced managers in need of a refresher
Anyone who wants to improve their confidence and assertiveness in the workplace
AHR Consultant
AHR Consultants, formerly known as Abbey HR, has been a trusted provider of HR, employment law, and safety services to SME businesses in the UK since 2007.
We have consistently evolved and expanded our service offerings, boasting a team of highly qualified consultants over the years.
Our focus on transparency, tailored services, and client satisfaction has led to an impressive client renewal rate of 93%. With many remaining loyal for over a decade.
No hidden fees or small print, just services you require.
Key Highlights:
Client Satisfaction and Longevity – AHR Consultants has maintained strong relationships with it’s clients, with a remarkable 93% annual renewal rate. Many have stayed with the company for 10 years or more, highlighting the value and trust they place in the services we provide.
Reduced Employment Disputes – Clients have reported a reduction in employment disputes, indicating the company’s expertise in HR and employment law matters.
Experienced Consultants -The company’s consultants possess a wealth of knowledge, collectively amassing over 100 years of experience in the field.
Integrated Teamwork – AHR Consultants is committed to working closely with it’s clients and we are often regarded as an integral part of their teams.
Tailored Services and Budget-Friendly Approach – The company’s services are designed around the unique requirements and budget of each client. We ensure a customised and cost-effective solution every time.
Diverse Sector Coverage – AHR Consultants’ expertise spans across various sectors and business, providing comprehensive HR, employment law, and safety support.
Leadership and Personal Development Training – AHR Consultants offers training programs aimed at enhancing leadership skills and personal development. We provide valuable resources for clients’ professional growth.
Health and Safety Services – The company offers IOSH approved health and safety training. These cater to directors and managers across different industries to ensure compliance and peace of mind.
Historical Milestones:
2007 AHR Consultants, then known as Abbey HR Services, was established as a division of Abbey Tax and Consultancy Services Limited (ATCS). Pioneering on of the first online document repository services.
2008 – 2015 The company refined its services, expanded its team, and solidified its brand while achieving high client renewal rates.
2016 AHR Consultants launched a leadership development training program focused on empowering managers to handle everyday people issues effectively.
2017 The company underwent a successful management buyout and rebranding, becoming AHR Consultants, an independent team dedicated to serving clients.
2019 AHR Consultants introduced health and safety services under the leadership of Director Laurence Begley, emphasizing compliance across business sectors.
2020 – 2021 Amidst the challenges of the lockdown, AHR Consultants continued to provide essential services, including fire risk assessments, and became an approved health and safety partner for Howden Insurance Group.
2022 The company expanded its support with tailored solutions, reinstated in-person and online training, and achieved an impressive Net Promoter Score (NPS) of 68.
North Kent Training Service offers training for organisations across all sectors and individual learners in Kent, Medway and the South East. Courses include First Aid, Food Safety, Health and Safety and Business skills such as Time Management, Communication Skills and Management.
In doing so they can develop and adapt effective skills to help them manage their performance both personally and professionally in a range of different situations.
It made me think that assertiveness means different things to different people. For me it simply means achieving that balance of articulating clearly and concisely what we need or want whilst being mindful of the needs and wants of others.
Assertive behaviour is a core skill, helping teams function well and ensuring they are efficient and effective: whilst differences of opinion are healthy, angry disagreements are not.
To develop a good understanding of how to take influencing to the next level by optimising aspects of personal image, charismatic communication, assertiveness and other behaviours utilised by key influencers.
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