Assertiveness

by BiteSize Learning Training Claim Listing

Assertiveness training for employees at your workplace can help everyone speak up clearly yet calmly.

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BiteSize Learning Training Logo

img Duration

2 Hours

Course Details

About this bitesize training course

Assertiveness training for employees at your workplace can help everyone speak up clearly yet calmly.

To collaborate effectively, staff needs to fearlessly raise difficulties, ask for clarity and set boundaries, juggling competing priorities and finding solutions together.

When your employees don’t speak up, issues go undiscovered, problems are left unresolved, and resentments start to simmer. Too often, this can then boil over into aggressive communication, full of pent-up frustration and delivered unhelpfully.

Our assertive communication training session is designed to encourage early, direct expression of emerging concerns, drawing on a number of easy-to-apply frameworks that allow attendees to dial their style up and down as needed.

Participants in our bitesize Assertiveness in communication training course will learn to:

  • Fully understand their audience to provide context for communication

  • Use the most appropriate communication style to secure commitment

  • Express themselves assertively

  • Utilise active listening skills to ensure they understand what the speaker is really saying

  • Position their own communication for maximum impact

  • Use their knowledge of body language to read subtexts and gain a more accurate impression of what the speaker is feeling

  • Milton Keynes Branch

    5 Grove Pl, Bedford MK40 3JJ, Milton Keynes

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