Assertiveness

by Business Legacy Ltd Claim Listing

The assertiveness training course can be held at your premises or at an agreed offsite location. The course delves in to how delegates can understand different behavioural styles and make informed choices about how they respond in different circumstances.

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Business Legacy Ltd Logo

img Duration

1 Day

Course Details

Assertiveness is a learned behaviour that can enhance personal and professional relationships where both parties are left feeling respected and valued.

The assertiveness training course can be held at your premises or at an agreed offsite location. The course delves in to how delegates can understand different behavioural styles and make informed choices about how they respond in different circumstances.

Delegates will be able to

  • Learn and recognise the difference between aggressive and passive behaviour and to understand how both styles impact on relationships.

  • Learn how assertiveness can enhance relationships and learn how to adopt this behaviour in to their own lives.

  • Understand and adapt their body language to enhance their relationship building skills.

  • Learn how to respond in situations where they may previously have simply answered ‘yes’

  • Learn and adopt methods to deal with conflict, criticism and people in general

The course is a full day course and will be divided in to four parts, with each session consisting of 90 minutes. Full delegate resources will be required.

  • Kent Branch

    The Old Brewery, Buckland Road, Kent

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