Delegates will learn and practice how to use assertiveness skills to promote themselves in both personal life and in the workplace.
Assertiveness
Delegates will learn and practice how to use assertiveness skills to promote themselves.
Objectives
Delegates will learn and practice how to use assertiveness skills to promote themselves in both personal life and in the workplace.
Companies will benefit from employees with enhanced communication skills, leading to clearer workplace communication and reduced conflict.
Contents
Assertiveness explained
Types of behaviour
Communication facts
The importance of the voice
Behaviour versus body language
Making requests assertively
Compliments and criticism
The skills of persuasion
Effective communication
Types of assertion
Saying No! And Meaning It
Delegates will also be required to successfully complete a questionnaire.
We have been successfully providing health and safety, mechanical skills and personal development training to company employees and individuals since 1993
Our expertise and experience allows our customers to comply with current legislation, provide certification for employees and help to ensure a safer work environment.
Having built a reputation for sharing knowledge,we are a trusted training provider with strong and ongoing relations with our customers across industries including oil and gas; marine; public sector; construction and food and drink.
Our Head Office is based at our independently owned training facility in Dyce, Aberdeen. The one and a half acre site comprising of 14 classrooms; large workshops and yard areas is ideally suited to theory and practical based training.
We have dedicated practical training areas for:
Lifting Operations; Rigging & Lifting and Banksman Slinging
Forklift training – two covered areas
Confined Space, including a mobile Restricted Access Trainer for instruction at customer premises.
Manual Handling
First Aid training
Working at Height
Family owned and operated, we are extremely proud of our consistently high standards and reputation.
We are an accredited training provider recognised by the following industry bodies:
National Examination Board Occupational Safety and Health (NEBOSH)
Independent Training Standards Scheme and Register (ITSSAR)
Qual Safe Awards {QA}
Institute for Occupational Safety and Health (IOSH)
Prefabricated Access Suppliers’ and Manufacturers’ Association (PASMA)
We are the first company in Aberdeen to gain IOSH accreditation for Confined Space.
Safety Support
Many small or medium sized companies may not employ a Health and Safety Advisor but must operate in accordance to legislation and regulation. We can offer safety support services tailored to a company’s requirements.
Conference Facilities
Our dedicated conference facilities are popular with customers wanting a discreet setting for private meetings; seminars or conferences for up to 50 delegates. Rooms are equipped to high audio/visual specification and experienced Evolve staff will help make every event run smoothly.
In this course, you will discover some techniques that can dramatically change how you feel about yourself, and how you approach the world to get the things that you want.
This course will equip participants with the skills and knowledge they need to become more confident in their exchanges at work and in the wider aspects of their life. The course will consider aspects such as personal brand, self esteem, values, responses to potential or actual conflict and situati...
All our business skills training courses are delivered by experts in their field. They provide effective and practical knowledge that individuals can use to develop their personal skills for the modern workplace.
Build your Self-Esteem and become more Assertive through this highly engaging, online training course designed by experts. Lean how to become assertive and build your self esteem through online and offline exercises,
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