Delegates will learn and practice how to use assertiveness skills to promote themselves in both personal life and in the workplace.
Assertiveness
Delegates will learn and practice how to use assertiveness skills to promote themselves.
Objectives
Delegates will learn and practice how to use assertiveness skills to promote themselves in both personal life and in the workplace.
Companies will benefit from employees with enhanced communication skills, leading to clearer workplace communication and reduced conflict.
Contents
Assertiveness explained
Types of behaviour
Communication facts
The importance of the voice
Behaviour versus body language
Making requests assertively
Compliments and criticism
The skills of persuasion
Effective communication
Types of assertion
Saying No! And Meaning It
Delegates will also be required to successfully complete a questionnaire.
We have been successfully providing health and safety, mechanical skills and personal development training to company employees and individuals since 1993
Our expertise and experience allows our customers to comply with current legislation, provide certification for employees and help to ensure a safer work environment.
Having built a reputation for sharing knowledge,we are a trusted training provider with strong and ongoing relations with our customers across industries including oil and gas; marine; public sector; construction and food and drink.
Our Head Office is based at our independently owned training facility in Dyce, Aberdeen. The one and a half acre site comprising of 14 classrooms; large workshops and yard areas is ideally suited to theory and practical based training.
We have dedicated practical training areas for:
Lifting Operations; Rigging & Lifting and Banksman Slinging
Forklift training – two covered areas
Confined Space, including a mobile Restricted Access Trainer for instruction at customer premises.
Manual Handling
First Aid training
Working at Height
Family owned and operated, we are extremely proud of our consistently high standards and reputation.
We are an accredited training provider recognised by the following industry bodies:
National Examination Board Occupational Safety and Health (NEBOSH)
Independent Training Standards Scheme and Register (ITSSAR)
Qual Safe Awards {QA}
Institute for Occupational Safety and Health (IOSH)
Prefabricated Access Suppliers’ and Manufacturers’ Association (PASMA)
We are the first company in Aberdeen to gain IOSH accreditation for Confined Space.
Safety Support
Many small or medium sized companies may not employ a Health and Safety Advisor but must operate in accordance to legislation and regulation. We can offer safety support services tailored to a company’s requirements.
Conference Facilities
Our dedicated conference facilities are popular with customers wanting a discreet setting for private meetings; seminars or conferences for up to 50 delegates. Rooms are equipped to high audio/visual specification and experienced Evolve staff will help make every event run smoothly.
This short course explores assertiveness - an important skill which enables you to make your voice heard and maintain the right balance between your needs and the needs of others
This one day Assertiveness and Confidence course has been designed for delegates to understand the essential factors behind Assertiveness, enabling delegates to understand the processes which will make them more effective, increase their confidence and sense of achievement.
• Understanding the different styles of behaviour - assertive, passive, aggressive
This course concentrates on developing the knowledge and skills required to project a positive and self-assured image and how to use assertiveness to build rapport and gain co-operation.
Assertiveness skills are a vital life skill and can be used in all aspects of life, including work and personal relationships and in social situations. Having an understanding of assertiveness and being able to be assertive will boost your confidence, giving you every chance of getting the best o...
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