Delegates will learn and practice how to use assertiveness skills to promote themselves in both personal life and in the workplace.
Assertiveness
Delegates will learn and practice how to use assertiveness skills to promote themselves.
Objectives
Delegates will learn and practice how to use assertiveness skills to promote themselves in both personal life and in the workplace.
Companies will benefit from employees with enhanced communication skills, leading to clearer workplace communication and reduced conflict.
Contents
Assertiveness explained
Types of behaviour
Communication facts
The importance of the voice
Behaviour versus body language
Making requests assertively
Compliments and criticism
The skills of persuasion
Effective communication
Types of assertion
Saying No! And Meaning It
Delegates will also be required to successfully complete a questionnaire.
We have been successfully providing health and safety, mechanical skills and personal development training to company employees and individuals since 1993
Our expertise and experience allows our customers to comply with current legislation, provide certification for employees and help to ensure a safer work environment.
Having built a reputation for sharing knowledge,we are a trusted training provider with strong and ongoing relations with our customers across industries including oil and gas; marine; public sector; construction and food and drink.
Our Head Office is based at our independently owned training facility in Dyce, Aberdeen. The one and a half acre site comprising of 14 classrooms; large workshops and yard areas is ideally suited to theory and practical based training.
We have dedicated practical training areas for:
Lifting Operations; Rigging & Lifting and Banksman Slinging
Forklift training – two covered areas
Confined Space, including a mobile Restricted Access Trainer for instruction at customer premises.
Manual Handling
First Aid training
Working at Height
Family owned and operated, we are extremely proud of our consistently high standards and reputation.
We are an accredited training provider recognised by the following industry bodies:
National Examination Board Occupational Safety and Health (NEBOSH)
Independent Training Standards Scheme and Register (ITSSAR)
Qual Safe Awards {QA}
Institute for Occupational Safety and Health (IOSH)
Prefabricated Access Suppliers’ and Manufacturers’ Association (PASMA)
We are the first company in Aberdeen to gain IOSH accreditation for Confined Space.
Safety Support
Many small or medium sized companies may not employ a Health and Safety Advisor but must operate in accordance to legislation and regulation. We can offer safety support services tailored to a company’s requirements.
Conference Facilities
Our dedicated conference facilities are popular with customers wanting a discreet setting for private meetings; seminars or conferences for up to 50 delegates. Rooms are equipped to high audio/visual specification and experienced Evolve staff will help make every event run smoothly.
This course will enable you to be more effective, positive and competent in the workplace, by learning to be firm but fair with your colleagues. It will help you make a plan for realistic change and enable you to realise the benefits of assertive behaviour and recognise the differences between bein...
In order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range ...
I also offer a range of courses which will give you the tools and knowledge to inspire and empower you, to help you to heal yourself, to heal your loved ones, to heal your home, to start attracting what you truly want in your life, and to help you plan for your success however you define it to ...
We only run in-house workshops so we can tailor each one to our clients needs, people and culture.
Assertiveness Course Is Offered By Arhine Solutions Limited
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