Being assertive is a core communication skill. It is not about being aggressive or angry, but rather it's about having confidence in what you believe in whilst showing total respect for others' opinions.
DurationAssertiveness at Work
Being assertive is a core communication skill. It is not about being aggressive or angry, but rather it's about having confidence in what you believe in whilst showing total respect for others' opinions.
This topic is focused on tips for working assertively by building congruence with other people, increasing your confidence and self-esteem in the process.
Course overview
This course will help you to understand what assertiveness is and how this type of behaviour compares to aggression and passivity. You will learn and practise some tips, techniques and strategies for remaining calm and professional in the face of anger or hostility and managing your own response to difficult situations.
You will also have the opportunity to practise responding assertively to requests made by others and making requests in a way that gives you the best likelihood of a positive response. You will leave with a plan of action to respond assertively to at least one personal workplace situation.
Hemsley Fraser Group
Hemsley Fraser is a top provider of learning and talent development. We pride ourselves on being
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a global delivery partner, and
an industry-leading learning platform provider
We deliver engaging and adaptable learning and talent development experiences tailored to your business performance needs.
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About us
We are passionate about learning, and the transformative effect that it can have on the entire working experience. We’ve been in the learning space for over 30 years and for the past decade have been consistently ranked as one of the Top 20 companies in the world for leadership development, digital content, and training outsourcing. And, frankly, we’ve never been more excited about the potential learning can play given changes in today’s workforce.
We tailor training courses to your precise needs, working with your policies, procedures and values. We frequently blend several skill elements together supporting specific business goals and themes.
Our Assertiveness Training courses are designed to teach the relevant skills to help increase your confidence, not only in the workplace, but in all areas of life, such as dealing with difficult family situations, poor
Run by fully qualified facilitators with experience in the field, we offer the latest ‘cutting edge’ programmes to expand professional practices, and enable the further empowerment of clients and patients.
This course focuses mainly on helping you build self-confidence, communicate better and achieve goals. Assertiveness is regularly referred to as a communication skill.
Assertiveness Course Is Offered By Phenomenal Development
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