Being assertive is a core communication skill. It is not about being aggressive or angry, but rather it's about having confidence in what you believe in whilst showing total respect for others' opinions.
DurationAssertiveness at Work
Being assertive is a core communication skill. It is not about being aggressive or angry, but rather it's about having confidence in what you believe in whilst showing total respect for others' opinions.
This topic is focused on tips for working assertively by building congruence with other people, increasing your confidence and self-esteem in the process.
Course overview
This course will help you to understand what assertiveness is and how this type of behaviour compares to aggression and passivity. You will learn and practise some tips, techniques and strategies for remaining calm and professional in the face of anger or hostility and managing your own response to difficult situations.
You will also have the opportunity to practise responding assertively to requests made by others and making requests in a way that gives you the best likelihood of a positive response. You will leave with a plan of action to respond assertively to at least one personal workplace situation.
Hemsley Fraser Group
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Apply practical and relevant skills to behave assertively
Develop the skills and confidence to assert your opinions and proposals in a way that is accepted by the listener.
Assertiveness is a learned behaviour and thinking style encompassing the ability to express yourself in an open, honest and direct way. Being assertive means recognising your rights whilst respecting the rights of others. Contrary to belief, assertiveness is not a fixed state and it can be learned ...
This 1 day course delivered by Welsh Womens Aid will define assertiveness and help participants understand the implications of using non-assertive behaviour in various situations. Human rights issues and barriers to using assertiveness techniques will be identified.
This fresh and exciting look at a critical topic for the business professional has been written to take advantage of a greater understanding of human behaviour.
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