Assertive behaviour is a core skill, helping teams function well and ensuring they are efficient and effective: whilst differences of opinion are healthy, angry disagreements are not.
DurationEnhance your Assertiveness
Who should attend
This session is for all staff.
Overview:
Assertive behaviour is a core skill, helping teams function well and ensuring they are efficient and effective: whilst differences of opinion are healthy, angry disagreements are not.
It is especially useful if all members of the same team have completed training which enables them to recognise this.
This half day course aims to help participants to identify the differences between assertive, aggressive and passive behaviours and to practise modifying their behaviour in different scenarios.
Objectives:
Participants are able to recognise the differences between assertive, aggressive and passive behaviours.
Participants understand how to modify behaviours
Participants have the opportunity to practise new behaviours
Participants gain skills in de-fusing difficult situations
Key Areas:
Definitions
Identifying your default approach
Recognising and dealing with aggression in others, including body language and tone of voice
Practising new behaviours
Dealing with difficult situations
The Early Years education centre provides outstanding childcare and education services to children of Imperial's staff and students, aged between 6 months and 5 years, in Prince's Gardens, South Kensington.
We believe that the right balance of nurture and inspiration will enable all those within our care to get the best start possible.
In this day and age, new ways to achieve more productivity are being released daily, and for companies to keep up, they need to keep their professionals up to date through training and retraining. We cater to professionals from all walks of life.
Step into the world of the “Assertiveness Skills” course, a dedicated pathway sculpted to empower you with the pillars of confidence and determination.
We explore different styles of communication and what we mean by assertive communication. We recognise the bill of assertive rights, explore ways of saying No and how to communicate our needs effectively. We develop an action plan using the tips and tools we have learnt over the course.
MRT Group is an independent consulting, development and training company, offering a wide range of training, development, coaching and facilitation.
Being assertive is the key to building and maintaining productive relationships with clients, colleagues, line managers and subordinates alike.
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