Assertiveness

by London Corporate Training (LCT) Claim Listing

Apply practical and relevant skills to behave assertively

£4250

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London Corporate Training (LCT) Logo

img Duration

5 Days

Course Details

Who Should Attend?

  • Senior Managers who would like a refresher and to develop their confidence, influence and negotiation skills

  • Departmental Directors and Departmental Managers who would like practical and relevant techniques

  • Those involved in negotiations, resolving conflicts and dealing with confrontation

  • Team Leaders and team members

  • Project Managers

  • Operations managers

Accreditations

Outcomes

  • Develop and apply negotiation skills and techniques to a range of situations

  • Influence people positively

  • Apply practical and relevant skills to behave assertively

  • Apply NLP™ and Emotional Intelligence to self-development

Course Topics:

Assertiveness

  • Characteristics and skills of assertiveness

  • Handling difficult people with confidence

  • Giving feedback and receiving criticism constructively

  • Responding appropriately to aggressive, assertive and passive people

  • London Branch

    3 Shortlands Hammersmith, London

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