Apply practical and relevant skills to behave assertively
Who Should Attend?
Senior Managers who would like a refresher and to develop their confidence, influence and negotiation skills
Departmental Directors and Departmental Managers who would like practical and relevant techniques
Those involved in negotiations, resolving conflicts and dealing with confrontation
Team Leaders and team members
Project Managers
Operations managers
Accreditations
Outcomes
Develop and apply negotiation skills and techniques to a range of situations
Influence people positively
Apply practical and relevant skills to behave assertively
Apply NLP™ and Emotional Intelligence to self-development
Course Topics:
Assertiveness
Characteristics and skills of assertiveness
Handling difficult people with confidence
Giving feedback and receiving criticism constructively
Responding appropriately to aggressive, assertive and passive people
LCT has more than 25 years experience of working in partnership with international clients to deliver training and consultancy solutions leading to positive professional development outcomes.
Our Values
Our core values of Quality, Respect, Innovation, Success and Collaboration underpin everything that we do.
Quality: We are committed to delivering high-quality programmes to our delegates and clients. This includes ensuring that our instructors are knowledgeable and experienced, and that their resources are up-to-date, relevant and effective.
Respect: Mutual respect forms the basis of our business. We hold in high esteem our clients and our delegates and we earn their respect in the way we behave. We value all our stakeholders and treat them with consideration.
Innovation: We are a progressive company and are always looking for ways to improve and update our programmes. For example, we are always incorporating new technologies, developing new teaching methods, and adapting to the changing requirements of our clients.
Success: Our ultimate purpose is to help our delegates achieve their professional goals. We are committed to providing the support, resources, and opportunities necessary for our delegates to succeed.
Collaboration: We understand that learning is a collaborative process. Our global outlook aims to foster long-term partnerships with our clients and business leaders to provide our delegates with a well-rounded education and valuable networking opportunities.
Learn to deal with difficult situations clearly and calmly on this assertiveness training course. Acting assertively does not mean that you act unfairly or without empathy.
We will take the session at your pace, I will never push you to open up more than you feel comfortable to do so. The sessions are for your development.
Assertiveness Course Is Offered By Creativedge Training & Development
We have probably all wished we had handled situations and people differently on occasion by being more assertive.This 1 Day Course looks at how to communicate in a direct and effective manner, overcoming self-defeating behaviour and being able to say NO comfortably in a manner that demonstrates sel...
There will be times and situations, for example when giving or receiving feedback, or when handling a difficult person, when you need to influence, motivate and persuade others.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy