. Alternatively, if you find yourself in a position where you feel people are taking advantage of your good nature or that you need to stand up for yourself more in a non-aggressive manner then you will gain a great deal from this training course.
DurationWho Would Benefit
Anyone managing a team will benefit and enjoy this assertiveness training course. Alternatively, if you find yourself in a position where you feel people are taking advantage of your good nature or that you need to stand up for yourself more in a non-aggressive manner then you will gain a great deal from this training course.
Course Description
The ability to be assertive and manage your interactions with other people is essential for managers and colleagues alike if they are to gain agreement and co-operation from others in order to achieve tasks and get things done.
This assertiveness training course provides the necessary skills and formulas to help managers create a powerful style with colleagues and customers alike and distinguish between assertive and aggressive behaviour.
Delegates will leave with the confidence in themselves to be able to display assertiveness when required, but in a fair and non-aggressive way that will have a positive effect on others.
CPD Points: 6
Training Course Category: Management & Leadership
Training Course Duration: 2 days
Training Course Location: Virtual, online or classroom based
Learning Outcomes
Being assertive and positive towards others
Use powerful body language to positive effect
Understanding when to use an assertive approach when needed
Display a positive attitude
Use empathy & understanding when interacting with others
The Programme Includes:
Assessing how you currently assert yourself (or not)
Strengths
Are you standing up for yourself?
Assessing current behaviour encountered
Understanding different personalities
Transactional analysis ~ an overview
Powerful body language
Building personal confidence and self esteem
Saying ‘No’ confidently
Comparing assertiveness & aggression
Recognising assertive, aggressive and passive behaviour in others
Offering feedback, criticism and praise positively
Handling conflict
Gaining agreement
Review personal objectives & close
About Us
Transform Your Business With Leadership And Sales Training
Since 1999, Maguire Training has led the industry with transformational leadership, management and sales training designed for real results.
With over 20 years of in-house, online, virtual and apprenticeship experience, an expert team of leadership and sales training specialists, and a vast library of over 100 additional online e-learning courses, our support is built for lasting change.
Courses For Every Need
From in-house training to online courses and resources, bespoke and one-to-one coaching and more, we design our courses to meet the needs of our clients.
We are also a registered Apprenticeship Levy Training provider, with high impact learning and development for young people who are just beginning their careers.
Best-In-Class Support
The quality of our training, resources and support has been recognised by renowned certification and awarding bodies worldwide, and we are proud to continue to uphold those standards in everything we do.
We are an endorsed training provider of the Institute of Sales Management, and each of our programmes have been recognised by the CPD Certification Service, which accredits professional training at the highest standards of quality.
Worldwide Experience
We have worked with clients and businesses of all sizes and industries all over the world. With courses in 30+ languages and courses delivered across the Middle East, North America, Asia and Europe, Maguire Training is perfectly equipped to support global teams in all of their diversity and variety.
This course will teach you how to… Be influential when dealing with challenging people. Get your message across in an engaging and confident way. Look and act assertively at meetings and presentations. Handle conflict diplomatically and professionally. Say NO positively when you need to.
• Understanding the different styles of behaviour - assertive, passive, aggressive
North Kent Training Service offers training for organisations across all sectors and individual learners in Kent, Medway and the South East. Courses include First Aid, Food Safety, Health and Safety and Business skills such as Time Management, Communication Skills and Management.
Step into the world of the “Assertiveness Skills” course, a dedicated pathway sculpted to empower you with the pillars of confidence and determination.
Our facilitators are highly experienced at developing people’s communication skills at all levels in the workplace across a range of organisations including healthcare and the private and public sectors.
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