This workshop is for anyone who wants to learn to be more assertive at the workplace. This workshop can benefit you by helping to identify your predominant behavioural style and giving you quick and easy tips to help you become more assertive at work. This workshop will contain theory on assertivene
Assertiveness
Grow into the person who speaks up
Who Should Take This Workshop?
This workshop is for anyone who wants to learn to be more assertive at the workplace. This workshop can benefit you by helping to identify your predominant behavioural style and giving you quick and easy tips to help you become more assertive at work. This workshop will contain theory on assertiveness and plenty of hands-on practice sessions.
Learning Points
Define what assertiveness is
Recognize passive, aggressive, and manipulative behaviour
Identify their own behavioural style and its impact on others
Articulate their rights
Build self-esteem and self-respect
Control emotions more effectively
Manage stress and their reactions
Give and receive instructions in an assertive way
Say “no” more comfortably
Navigate assertiveness in their cultural context
Learn how to phrase directives and requests assertively
About The Mango...
Some people call it the fruit of fruits. We're not the only business training company in the world, but we pour a lot of passion, innovation and creativity into our training programs, helping you make the most of your learning and development.
How We Work
Training begins with needs analysis to identify the skills gaps in your team or organisation. Talk to us if you need help with this, or talk to us about your findings, and how we'll customise your training to focus on the gaps.
Everyone's business context is different. That's why we take great care to deliver tailored solutions for our clients. In fact, we never run the same training program twice.
Monitor your team's progress with live learner metrics, and review with a detailed report at the end. We help Learning and Development managers deliver returns on investment.
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Our consulting services are designed to help you achieve your goals, whether that’s improving your bottom line, building a more inclusive workplace, or pursuing an entirely new direction for your business.
Our consultants are industry experts with a range of experiences and backgrounds, so you’ll be working with the right person for the job.
Engaging
We provide the most relevant and up-to-date content to help learners advance in their careers.
Customisable
Our platform provides a range of learning options, from one-on-one coaching to in-person meet-ups and online virtual classes.
Learning Metrics
We work with our clients to understand their unique challenges and design a learning solution that meets their unique needs.
A series of activities relating to what assertiveness means and, perhaps more importantly, what it means to the participants.
This course will help you feel more confident in how your handle your colleagues, your manager and your customers
We have probably all wished we had handled situations and people differently on occasion by being more assertive.This 1 Day Course looks at how to communicate in a direct and effective manner, overcoming self-defeating behaviour and being able to say NO comfortably in a manner that demonstrates sel...
Assertiveness is a learned behaviour and thinking style encompassing the ability to express yourself in an open, honest and direct way. Being assertive means recognising your rights whilst respecting the rights of others. Contrary to belief, assertiveness is not a fixed state and it can be learned ...
In this day and age, new ways to achieve more productivity are being released daily, and for companies to keep up, they need to keep their professionals up to date through training and retraining. We cater to professionals from all walks of life.
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