Assertiveness

by Mango Training And Consultancy Claim Listing

This workshop is for anyone who wants to learn to be more assertive at the workplace. This workshop can benefit you by helping to identify your predominant behavioural style and giving you quick and easy tips to help you become more assertive at work. This workshop will contain theory on assertivene

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Mango Training And Consultancy Logo

img Duration

14 Hours

Course Details

Assertiveness

Grow into the person who speaks up

Who Should Take This Workshop?

This workshop is for anyone who wants to learn to be more assertive at the workplace. This workshop can benefit you by helping to identify your predominant behavioural style and giving you quick and easy tips to help you become more assertive at work. This workshop will contain theory on assertiveness and plenty of hands-on practice sessions.  

Learning Points

  • Define what assertiveness is

  • Recognize passive, aggressive, and manipulative behaviour

  • Identify their own behavioural style and its impact on others

  • Articulate their rights

  • Build self-esteem and self-respect

  • Control emotions more effectively

  • Manage stress and their reactions

  • Give and receive instructions in an assertive way

  • Say “no” more comfortably

  • Navigate assertiveness in their cultural context

  • Learn how to phrase directives and requests assertively

  • London Branch

    The Cherry Tree 5 Straight Bit, London

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